ShipperHQ
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As a Sr. QA Engineer, you will ensure the quality and reliability of the product by executing manual and automated tests, creating test plans, and shaping testing strategies. You will mentor team members, improve testing processes, and collaborate with cross-functional teams to enhance product quality.
As a Sr. UX Designer at ShipperHQ, you'll create intuitive and visually stunning user interfaces for e-commerce shipping solutions. Collaborating with teams, you'll design user flows, prototypes, and dashboards, while conducting research and testing to enhance user experiences. Your role will be crucial in optimizing shipping operations for recognized brands through effective design.
The Head of Customer Success at ShipperHQ will lead strategies to enhance customer retention, reduce churn, and drive revenue while managing key client accounts. Responsibilities include data analysis for customer trends, cross-functional collaboration, team development, and establishing KPIs for satisfaction and performance. This role requires hands-on client engagement and a proactive approach to customer challenges.
The Sr. Strategic Partnerships Manager will drive the strategy for technology partnerships, expand relationships with partners, collaborate on integrations, lead negotiations, and represent the company at events, all while leveraging data-driven insights to optimize partner success.
As the HubSpot CRM Manager at ShipperHQ, you will implement and optimize HubSpot CRM, enhance marketing automation, and generate reports to drive revenue growth. You will work closely with marketing, sales, and operations teams to improve workflows, manage dashboards, and ensure data accuracy. Your focus will be on automating processes and providing training to support the sales team.
As an Expansion Account Executive, you'll drive growth by identifying upselling and cross-selling opportunities within existing accounts, building strong customer relationships, negotiating terms, and collaborating with internal teams to ensure successful product implementation. Your goal is to meet or exceed revenue targets while enhancing customer satisfaction.
As a Senior Full Stack Engineer at ShipperHQ, you'll lead technical initiatives, maintain the product's quality, mentor junior engineers, and resolve customer-impacting issues in collaboration with cross-functional teams.
As a Senior Full Stack Engineer at ShipperHQ, you'll lead technical initiatives, enhance product quality, mentor junior engineers, and collaborate across teams to innovate and deliver features. You'll ensure transparent communication with remote team members while navigating a fast-paced environment.
As a Sr. Product Manager at ShipperHQ, you will shape product strategy and execute key merchant experiences by working with analytics, engineering, design, and marketing teams. Responsibilities include designing data features, creating product roadmaps, prioritizing enhancements, managing product launches, and engaging with customers for feedback.