Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.
Who We Are:
While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth.
Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.
Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.
The Job:
- Manage the entire life cycle of the recruiting processes from internal approval processes, to candidate management, to interview process, feedback and on-boarding of new hires by ensuring best interview and candidate experience.
- Partner with senior leadership, and their team of hiring managers / interviewers, HR team, to define and deliver hiring commitments for all departments, particularly Engineering departments.
- Communicate progress to hiring managers and recruiting colleagues on the status of candidates and articulate plans to adjust activity where necessary.
- Take a proactive approach to identifying and anticipating roadblocks and finding solutions.
- Determine applicant technical qualifications by interviewing applicants, analyzing responses, verifying references.
- Actively contribute to promoting our employer brand via social media, events, etc.
- Identify and engage unique and/or passive candidates through creative sourcing techniques.
- Evaluate applicants by discussing job requirements and applicant qualifications with managers and interviewing applicants on a consistent set of qualifications.
- Improve organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; and emphasizing benefits and perks.
- Avoid legal challenges by understanding current legislation, enforcing regulations with managers, recommending new procedures, and conducting training.
- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Discover training needs and provide coaching
Please note that the duties may vary depending on department size, organizational structure and/or geographic location. Other duties will be assigned as required. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
Who You Are:
- A degree in Computer Science or Engineering
- Understanding of the technology stack, including programming languages, development methodologies, and engineering principles.
- Familiarity with the specific technical roles (e.g., software engineers, DevOps) and the skills required for each
- 4+ years of full cycle recruiting experience in corporate or agency setting
- Higher college degree or relevant experience
- A true passion for SaaS & Tech start ups
- Demonstrable experience managing full-cycle recruiting
- Solid understanding of sourcing techniques and tools (e.g. social networks)
- Hands-on experience with Applicant Tracking Systems (Greenhouse) and HR databases
- Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
Work Perks Worth The Hype:
- 100% covered premiums for employees + dependents (spouse + upto four children)
- PTO, Paid Sick Time, Holidays
- Your birthday off
- Monthly credits toward food & beverage
- Employee referral bonus
- And a team of highly experienced and kind colleagues!
HQ Office:
- Casual office environment & dress
- Fully stocked kitchen (Dietary restriction-friendly)
- Flexibility of Shift
- Free parking on office premises
What We Do
Convoso is the industry leader of omnichannel contact center software for sales and lead generation teams. We couple the power of our advanced cloud-based dialer with the human touch of a dedicated product expert to drive customer success. Convoso is continuously developing solutions that help maximize the profitability of outbound call centers while supporting compliance.
Why Work With Us
We're a passionate team committed to growth and problem-solving. Our dynamic expansion demands that we find more talented individuals to join our successful company. Convoso's leadership is dedicated to the development of each employee, and maintaining a collaborative, positive culture. If you want challenge and a place to grow, consider Convoso.
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