Search the 15 jobs at Convoso

The Partnership Marketing Manager at Convoso will develop and execute marketing strategies to enhance partner engagement and revenue. Responsibilities include managing marketing initiatives with partners, organizing events, training partners, analyzing campaign performance, and collaborating with internal teams to align initiatives with business objectives.

As a Technical Support Representative (L1), you will handle customer technical inquiries, help with software setups, assist in building documentation, and perform debugging of new software. You are responsible for ensuring timely issue resolutions and maintaining a knowledge base, while also providing proactive support to optimize customer use of the product.

The Senior Product Manager will lead the strategy for telecommunications services including DID management and Caller ID systems. This role includes product innovation, regulatory compliance, and collaboration with various teams to enhance service offerings and ensure customer satisfaction.

The OpenSIPS VoIP Developer at Convoso will enhance and maintain the OpenSIPS codebase, optimize performance, design configurations, support system upgrades and security, and document best practices, ensuring reliable infrastructure for the contact center platform.

The Billing Specialist at Convoso is responsible for overseeing the billing process for clients, handling payments, managing invoices, and ensuring accurate communication of payment information. The role involves managing multiple projects with competing deadlines and providing customer service related to billing concerns. Additionally, the Billing Specialist performs account management tasks such as updating payment information, drafting contracts, and ensuring accuracy of billing rates.

The Zabbix Administrator will design, implement, and maintain the Zabbix monitoring system, ensuring optimal IT infrastructure performance. Responsibilities include configuring monitoring agents, developing dashboards, analyzing performance data, troubleshooting issues, and collaborating with cross-functional teams to enhance system observability.

The IT Support Specialist responds to employee-reported technical issues, diagnosing and resolving software, hardware, and network problems. Responsibilities include managing helpdesk tickets, providing user training, maintaining documentation, and collaborating with other IT teams. The specialist will also assist with onboarding and offboarding employees.

The Senior Sales Development Representative at Convoso will manage outbound prospecting and ensure high-output outreach to create MQLs and meet KPIs. Responsibilities include handling campaigns, staying updated on product information, and being accountable for outbound targets.

As a Software QA Engineer at Convoso, you'll develop testing strategies, execute regression and functional tests, create test plans, and manage project deadlines while maintaining high-quality standards for software products in a fast-paced environment.

The QA Engineer will design, implement, and enforce quality assurance processes, develop testing strategies for new software products, execute regression and functional tests, document testing phases, and collaborate with engineers to ensure software releases are bug-free.

As a Senior Software Engineer at Convoso, you will design, develop, and implement secure business solutions while managing multiple projects. Responsibilities include translating business needs, maintaining design documents, providing technical expertise, and ensuring service operations.

As a Sr. Technical Recruiter at Convoso, you will manage the entire life cycle of recruiting processes, partner with leadership to fulfill hiring commitments, and proactively identify solutions to recruitment challenges. Your role will include evaluating applicants for technical qualifications and promoting the employer brand to attract unique candidates.

As a Senior Systems Engineer, you will manage and monitor systems, enhance network infrastructure, install and configure software, and provide technical direction to support staff while ensuring high availability and efficiency of systems.

As a Technical Support Specialist (L2) at Convoso, you will provide advanced troubleshooting support for software, manage escalated tickets, collaborate with development teams for solutions, and mentor Level 1 support staff. The role requires managing multiple projects and delivering prompt resolutions to client issues.

As a Site Reliability Engineer, you will manage and monitor systems and infrastructure, automate deployments, implement efficiency improvements, and resolve customer-reported issues. Your role will involve collaboration, documentation, and ensuring system integrity while leveraging various technologies.