The Senior IT Manager at Convoso is responsible for overseeing and maintaining the IT infrastructure, implementing security measures, troubleshooting tech issues, and managing software and hardware deployment. This role also involves project management, vendor management, and optimizing IT processes to ensure smooth operations.

The Principal Software Engineer will design and build large-scale enterprise web and SaaS applications, translating business needs into technical requirements while ensuring the correct operation of services. Responsibilities include creating design documents, evolving technical direction, delivering features on time and budget, and supporting team development activities.

As a Senior Software Engineer at Convoso, you will design, develop, and implement secure business solutions while managing multiple projects. Responsibilities include translating business needs, maintaining design documents, providing technical expertise, and ensuring service operations.

The QA Engineer will design, implement, and enforce quality assurance processes, develop testing strategies for new software products, execute regression and functional tests, document testing phases, and collaborate with engineers to ensure software releases are bug-free.

The IT Support Specialist responds to employee-reported technical issues, diagnosing and resolving software, hardware, and network problems. Responsibilities include managing helpdesk tickets, providing user training, maintaining documentation, and collaborating with other IT teams. The specialist will also assist with onboarding and offboarding employees.

As a Software QA Engineer at Convoso, you'll develop testing strategies, execute regression and functional tests, create test plans, and manage project deadlines while maintaining high-quality standards for software products in a fast-paced environment.

As a Senior Systems Engineer, you will manage and monitor systems, enhance network infrastructure, install and configure software, and provide technical direction to support staff while ensuring high availability and efficiency of systems.

As a Site Reliability Engineer, you will manage and monitor systems and infrastructure, automate deployments, implement efficiency improvements, and resolve customer-reported issues. Your role will involve collaboration, documentation, and ensuring system integrity while leveraging various technologies.

The MySQL DBA role at Convoso involves managing and optimizing MySQL and Redis databases, designing schemas, ensuring data consistency and high availability, supporting database proxies, and collaborating with teams on system improvements and automation.

As a Sr. Technical Recruiter at Convoso, you will manage the entire life cycle of recruiting processes, partner with leadership to fulfill hiring commitments, and proactively identify solutions to recruitment challenges. Your role will include evaluating applicants for technical qualifications and promoting the employer brand to attract unique candidates.

The Senior Sales Development Representative at Convoso will manage outbound prospecting and ensure high-output outreach to create MQLs and meet KPIs. Responsibilities include handling campaigns, staying updated on product information, and being accountable for outbound targets.

The Partnership Marketing Manager at Convoso will develop and execute marketing strategies to enhance partner engagement and revenue. Responsibilities include managing marketing initiatives with partners, organizing events, training partners, analyzing campaign performance, and collaborating with internal teams to align initiatives with business objectives.

The OpenSIPS VoIP Developer at Convoso will enhance and maintain the OpenSIPS codebase, optimize performance, design configurations, support system upgrades and security, and document best practices, ensuring reliable infrastructure for the contact center platform.

The Technical Product Manager II at Convoso will be responsible for enhancing the company's product offerings in contact center solutions, acting as the voice of the customer while collaborating cross-functionally to drive customer satisfaction and profitability.