Search the 19 jobs at Convoso

The Billing Lead is responsible for managing the billing process, overseeing accounts receivable, ensuring accurate billing, and handling customer inquiries related to payments. The role involves collaboration with the Customer Success Team and internal groups to resolve issues and maintain accurate billing records.

The Zabbix Administrator will design, implement, and maintain the Zabbix monitoring system, configure monitoring agents, develop dashboards, create alerts, analyze data, and troubleshoot issues within the IT infrastructure, while collaborating with cross-functional teams.

The Product Marketing Manager at Convoso will support marketing and sales teams by creating content, managing communications, and identifying market opportunities. Responsibilities include training internal teams, conducting competitive analysis, and managing promotional webinars and trade shows, acting as a product evangelist to ensure clear communication of the company's offerings.

The IT Support Specialist at Convoso provides first-level technical support for software, hardware, and network issues to employees both onsite and offsite. The role includes diagnosing and resolving technical problems, supporting macOS and Windows systems, managing helpdesk tickets, and providing user training while ensuring high levels of customer service.

The Software QA Engineer at Convoso will design and implement testing strategies for software products, ensuring high standards of quality. Responsibilities include executing regression and functional tests, documenting defects, creating test plans, and collaborating with engineers for bug-free software releases. The role requires a strong understanding of QA processes and agile methodologies, alongside hands-on experience with testing tools and frameworks.

The Sr. Expense Accountant will manage the general ledger using Quickbooks Online, ensure timely payment of accounts payable, perform reconciliations, record payroll, and support finance department responsibilities while ensuring quality control over accounting processes. Additional tasks include managing financial reporting and advising on process improvements.

As a Sr. Technical Recruiter at Convoso, you will manage the entire life cycle of recruiting processes, partner with leadership to fulfill hiring commitments, and proactively identify solutions to recruitment challenges. Your role will include evaluating applicants for technical qualifications and promoting the employer brand to attract unique candidates.

As a Senior Systems Engineer, you will manage and monitor systems, enhance network infrastructure, install and configure software, and provide technical direction to support staff while ensuring high availability and efficiency of systems.

The QA Engineer will design, implement, and enforce quality assurance processes, develop testing strategies for new software products, execute regression and functional tests, document testing phases, and collaborate with engineers to ensure software releases are bug-free.

As a Senior Software Engineer at Convoso, you will design, develop, and implement secure business solutions while managing multiple projects. Responsibilities include translating business needs, maintaining design documents, providing technical expertise, and ensuring service operations.

As a Senior System Engineer at Convoso, you will be responsible for assessing, designing, upgrading, and maintaining systems, ensuring network infrastructure aligns with company guidelines, and optimizing system performance. You will collaborate with teams, document processes, and implement system automation while staying current with security best practices.

The Front-End Engineer at Convoso will develop and maintain web applications using ReactJs, Javascript, HTML5, and CSS3. Responsibilities include architecting user-facing features, integrating UI with APIs, advocating for product improvements, and collaborating with other departments.

As a Database DevOps Engineer at Convoso, you will maintain and support MySQL/InnoDB and Redis/KeyDB databases, design database schemas, ensure data backup consistency, and implement performance improvements. You will collaborate across teams to communicate and document best practices for database management and oversee the development cycle's related aspects.

The Database Reliability Engineer will assess, design, deploy, and maintain complex databases, focusing on MySQL and Redis technologies. Responsibilities include maintaining existing databases, planning schemas, ensuring backups, and optimizing performance and scalability. The role also involves documentation and coordinating with teams during testing and design implementation.

The Senior IT Manager will oversee Convoso's IT infrastructure, including implementing and maintaining security measures, managing hardware and software deployments, troubleshooting issues, and optimizing IT processes. Responsibilities include project management and vendor management to support the company's operations and compliance needs.

The Technical Support Specialist (L2) will manage escalated technical support tickets, provide in-depth troubleshooting, document issues, and support Level 1 technicians. The role requires managing multiple projects and adapting quickly to a fast-paced environment to ensure timely resolution of client issues.

The Video Marketing & Content Creator will collaborate with the marketing team to plan video content, develop innovative ideas, film and edit videos, and ensure brand consistency across all platforms. The role involves using video production tools and optimizing video SEO.

As an Executive Assistant at Convoso, you will manage calendars, prepare documents and presentations, monitor executive communications, and organize project timelines. You will assist with data research and execute various tasks while supporting team leaders in a fast-paced environment.

The OpenSIPS VoIP Developer at Convoso will enhance and maintain the OpenSIPS codebase, optimize performance, design configurations, support system upgrades and security, and document best practices, ensuring reliable infrastructure for the contact center platform.