We are currently seeking a Director of Operations for a great opportunity in the New York, NY area. The ideal candidate will possess 10 years of experience in casual-upscale multi-unit restaurants. The Director of Operations will be responsible for achieving the financial potential, Management, and Employee Training and Development.
Compensation: $120,000.00 to $130,000.00/year plus annual bonus
Responsibilities of the Director of Operations
- Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
- Understand and modify the existing management systems including labor management systems, inventory management systems, accountability systems (including reward and recognition), logistics and communication systems (including development and feedback mechanisms)
- Implement improved processes and management methods to generate higher ROI and workflow optimization.
- Implement processes and systems that will generate higher productivity and revenues.
- Provide visible leadership to unit level employee base (to the entire enterprise) while generating a restaurant atmosphere where the expectations of the staff and customers are exceeded routinely
- Develop policies and procedures to ensure the achievement of goals related to cash flow, revenue growth, cost of goods sold, labor costs and other operating expenses on a daily basis
- Increase revenue through up-selling and promotional programs, and improved employee product knowledge and training
- Develop and direct the management of our Information Technology systems to ensure that all operating systems are continuously evaluated for proper operation, relevance, and utilization
- Continually investigate and introduce process improvement measures and present suggestions to the management.
Requirements of the Director of Operations
- Volume Experience of at Least $10M
- Bachelor's degree preferred but not required
- Minimum 5 years experience in upscale casual restaurant
- Successful experience in training, troubleshooting, people development, and financials
- New store opening experience, preferred
- Ability to read, analyze and interpret common industry or business journals, financial reports and legal documents
Benefits
- Paid Holidays / Vacation
- Medical dental and vision insurance
What We Do
Hikinex is a company that provides scalable business support.
We specialize on supporting growing businesses. Our HIKINEX agents are found, trained, and promoted to effortlessly integrate into businesses of all sizes. in a diverse number of different industries We are passionate about our clients and strive to provide an unrivaled experience. As a result, our employees are highly trained, our services are fully scalable, and our monthly plans are commitment free. We've invest heavily into our clients, and our processes reflect our commitment to their success. Your team at HIKINEX is dedicated to your success.
Client Engagement, Recruiting Services, Sales Support, Marketing Support, & Back-office Support are mostly of the HIKINEX services