Sr. Manager, Global HRIS

 Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for: Sr. Manager, Global HRIS

This position is responsible for providing vision, leadership, planning, project coordination, and management of the Company’s HRIS system and is the key driver for the HR technology strategy and vision to automate processes and simplify complex data (understands the systems capability and offers solutions). Partners with leadership to align HR strategy to business strategy and priorities. Delivers best HRIS practices to improve organizational effectiveness and performance. 

Responsibilities:

• Oversee and manage all HRIS operations, ensuring optimal functionality and system security

• Develop, implement, and update HRIS strategies and initiatives in line with organizational goals

• Manage HRIS projects, including system upgrades, integrations, and new features rollouts

• Resolve escalated issues arising from operations and requiring coordination with other departments. Liaises with IT and other HR Departments to research and resolve systems issues

• Program management for HR technology roadmap and HRIS systems integrations.

• Identifies process gaps and create and/or update systems processes 

• Monitor federal and state regulatory changes and their impact to HR system

• Develop and sustain appropriate controls to maintain and report on information.

• Conduct regular system audits to ensure data integrity and accuracy.

• Design and generate standard reports to support management in the areas of workforce analytics as well as required compliance reporting. 

• Creates complex test case scenarios to be used in testing; monitors/oversees the testing of business applications to verify that all requirements are incorporated into the system design. Participates in technical reviews and inspections to verify production readiness.

• Oversees the work of the data management team 

• Monitor and enhance service delivery standards to ensure agreed upon standards are consistently met or exceeded.

Experience required:

• This position requires overall 10+ yrs of experience in HRIS and a minimum of 5+ years of relevant experience leading an HRIS function

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field

• Extensive experience with Workday including experience with HR Analytics, Data visualization, and Workday reporting tools (i.e. Certified in Workday Pro Core HCM, Security and Reporting)

• Strong technical skills with a deep understanding of HRIS system architecture, functionalities, and capabilities

• Strong project management skills with the ability to lead and manage multiple projects simultaneously

• Excellent analytical skills with the ability to analyze complex data and generate meaningful insights. 

• Experience with developing dashboards for reporting.

• Excellent communication and interpersonal skills, with the ability to communicate complex information clearly and effectively

• Strong problem-solving skills with the ability to troubleshoot and resolve system issues efficiently

• Proven ability to work effectively in a fast-paced, deadline-driven environment

• Knowledge of HR processes and terminologies, and understanding of data privacy laws and regulations related to HRIS

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance 

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Pet insurance and Pet Telehealth

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s People team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support. The People team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives. 

RingCentral’s work culture is the backbone of our success, and you’ll be at the forefront of those efforts. We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in California and Denver, the compensation range for this position is between $85,000 and $187,200 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.