Sr. Account Analyst, OTC Operations

We are for the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843. We join forces to bring together the best of the best to create practical, meaningful products and services that make life easier—empowering people to do better, safer, more significant work. We define success as delivering value to our customers, colleagues, and communities. Our commitment to quality, safety and sustainability helps us on our path to becoming the type of uniquely human-centered global industrial company that keeps every stakeholder in mind, while helping to make the world better

Job Summary
Subject Matter Expert on specific types of deductions.  Manages, identifies, analyzes and classifies customer deductions by matching and reviewing customer supporting documentation to internally approved promotional programs and for adherence to the terms of contractual agreements.

Scope / Responsibilities

The Sr. Account Analyst will be the Subject Matter Expert on specific types of deductions. Results include AR balances, AR past dues, and SLA’s (i.e. days to resolve deduction).  Partner with Controllership, Commercial, Operations, and BU Finance teams to identify and address root causes. Coach / mentor 3rd party service provider (Accenture) employees to ensure performance meets or exceeds expectations.

Skills & Experience

• Requires proficiency gained through job-related training and on-the-job experience to perform a range of tasks; Takes a broad perspective to problems and spots new, less obvious solutions; Completes work with a limited degree of supervision; Provide guidance to other employees with less experience
• Demonstrates a broad understanding of the job and applies skills and knowledge in a range of processes, procedures and systems or requires deep skills in a single area
• Understands how the team integrates with internal and external stakeholders to accomplish team objectives
• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures
• Impacts the quality, timeliness, and effectiveness of the team; may use discretion to modify work practices and processes to achieve results or improve efficiency
• Uses communication skills to exchange moderately complex information, typically within own team or closely related teams.  Will be required to liaise between 3rd party service provider and SBD functions (Sales, Finance, Controllership, Customer Service, etc.) to resolve customer deduction disputes

Requirements

• Bachelor's degree in Finance/Accounting or equivalent experience.
• 4 - 5 years’ experience in deduction management/accounting.
• Strong knowledge of MS Excel – ability to handle large files with pivot tables, VLOOKUP, sumif, etc.
• SAP knowledge or any ERP Commercial Systems.
• Advanced English. 
• Multinational environment (plus).

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.