Descrição da empresa
Expeditors is a Fortune 500 service-based logistics company with headquarters in Bellevue, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 340+ locations in 100+ countries on six continents.
As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.
Descrição da vaga
This role is responsible for leveraging strong technical knowledge to ensure the stable operation of the organization’s business by maintaining the different technologies and systems that form the IS Infrastructure.
Additionally, the role is responsible for providing applications support for 6 offices in Brazil, responding quickly to service interruptions and service requests to maintain operations efficiency.
English skills (written/verbal) are mandatory.
Leadership skills/vocation is a good qualification required.
Schedule: Monday-Friday 8AM-5:30PM
Key components of this role are:
- To execute Regular IS Basic Tasks (KTLO);
- To provide branch / user support and troubleshooting;
- Server room maintenance and administration (including backups);
- Create a community that promotes the sharing of best ideas and practices and be a catalyst in promoting global consistency;
- Automation & Innovation (including PowerShell);
- Procurement, Asset management, and Inventory;
- Audio/visual equipment maintenance and troubleshooting;
- Telecom administration and maintenance;
- Administration of Expeditors Proprietary Applications;
- Administration of 3rd Party Systems;
- Capacity utilization and planning;
- Helpdesk administration;
- Training;
- Disaster recovery & high availability;
- Cybersecurity;
- Networking fundamentals (LAN/WAN), Including warehouse RF setup and configuration;
- Office 365;
- Windows PC troubleshooting, maintenance, and deployment;
- Printers/copiers;
- Windows Server Administration (including AD and Group policies);
- Linux Server Administration (fundamentals);
- Virtualization;
- Remote administration;
- Mobile devices (iOS/Android).
Qualificações
- Bachelor’s Degree;
- IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux ;
- Preferred IT helpdesk background
Informações adicionais
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- Effective written and verbal communication skills in English is mandatory;
- Vocation for Leadership is mandatory;
- Time management and task prioritization (including project work);
- Collaborative mindset;
- Knowledge of latest technologies and industry trends;
- Commitment to company policies and controls;
- Customer service skills;
- Strong PC software skills including Windows and related software applications;
- Effective problem solving skill;
- Effective communication (written and verbal) and customer service skills;
- 24-hour availability for after-hour incidents & implementations;
- A sense of urgency.
Top Skills
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
