Software Engineer I - XM

Posted 8 Days Ago
Provo, UT
Entry level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
At Qualtrics, our mission is to make business more human.
The Role
As a Software Engineer I at Qualtrics, you will design systems that process experience data from customers, contribute to building user-friendly SaaS solutions, and work in an agile environment. Your role includes collaborating on integrations with major platforms, developing analytics tools, and enhancing learning through team collaboration.
Summary Generated by Built In

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Engineer I - XM

Why We Have This Role

As a software engineer at Qualtrics, you will be building systems to help our customers both understand and respond to the experience data provided by their customers or employees. Designing systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

Engineering Services (ES) plays an important role in the Qualtrics mission to "Build technology that closes experience gaps". The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.


How You’ll Find Success 

  • Demonstrate a strong level of curiosity and a passion for learning.
  • Establish trust with customers and cross-functional teams through clear and thorough communication.
  • Take initiative and show resourcefulness in getting tasks completed.
  • Work effectively within teams, collaborating with managers and peers.
  • Employ an analytical mindset to approach problems and derive solutions.
  • Exhibit a desire to acquire new skills and grow in your role.

How You’ll Grow

  • Develop the skills to build scalable, fast, robust, and user-friendly SaaS solutions.
  • Gain familiarity with containerization technologies and explore full-stack development.
  • Learn to implement new functionality based on provided requirements and specifications.
  • Collaborate closely with engineers, tech operations, and product managers to enhance your learning experience.
  • Understand Agile methodologies by participating in daily stand-up meetings, prioritizing tasks, and delivering value to our customers with urgency.

Things You’ll Do 

  • Assist in designing distributed, low-latency services for ingesting, processing, and aggregating data.
  • Collaborate on integrating leading SaaS platforms like Slack, Salesforce, and Tableau.
  • Support the creation of analytics tools that identify trends and sentiments in free-form text data using natural language processing and machine learning.
  • Contribute to building widgets for visualizing data in dashboards and reports.
  • Work with customers to understand and meet their unique requirements within the Qualtrics Platform.

What We’re Looking For On Your Resume

  • Bachelor’s degree in Computer Science or related field.
  • Experience in a software engineering role.
  • Familiarity with modern programming languages (Java, PHP, Scala).
  • Understanding of web-related technologies including HTML/CSS and JavaScript.
  • Exposure to JavaScript frameworks such as Angular or Node.js.
  • Knowledge of database/data storage technologies (SQL/MySQL).
  • Must be legally authorized to work in job location without Qualtrics sponsorship now or in the future

What You Should Know About This Team

Engineering Services (ES) plays an important role in the Qualtrics mission to "Build technology that closes experience gaps". The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.

Our Team’s Favorite Perks and Benefits 

  • We spend 10% of our time on individual engineering growth activities every quarter
  • We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
  • $1800 USD Experience bonus to be used for an “Experience” of your choosing
  • Competitive salary, performance bonuses, generous savings fund match.
  • Quarterly Wellness Reimbursement, can be used for activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
  • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.




Top Skills

SaaS

What the Team is Saying

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The Company
HQ: Provo, UT
5,000 Employees
On-site Workplace
Year Founded: 2002

What We Do

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally.

"We are in the business of empowering organizations to really understand what people want, and then act on it with empathy, speed, and scale. This is what Qualtrics Experience Management is really about." - Zig Serafin, CEO

Why Work With Us

We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.

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OnSite Workspace

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.

Typical time on-site: None
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