Software Engineer II - XM

Posted 11 Days Ago
Provo, UT
Mid level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
At Qualtrics, our mission is to make business more human.
The Role
As a Software Engineer II at Qualtrics, you will design and build scalable solutions for processing experience data, work in an Agile team, create integrations with major SaaS platforms, and utilize machine learning for data analytics.
Summary Generated by Built In

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Engineer II - XM

Why We Have This Role

As a software engineer at Qualtrics, you will be building systems to help our customers both understand and respond to the experience data provided by their customers or employees. Designing systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

Engineering Services (ES) plays an important role in the Qualtrics mission to "Build technology that closes experience gaps". The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.


How You’ll Find Success 

  • Exhibit a strong level of curiosity, driving personal and technical growth.
  • Build trust with customers and teams through effective communication and dependability.
  • Take initiative and demonstrate scrappiness in delivering results.
  • Collaborate efficiently with cross-functional teams and establish strong partnerships with managers and colleagues.
  • Approach problems with an analytical mindset, leveraging data to drive insights and solutions.
  • Show commitment to expanding your skill set and advancing in your role.

How You’ll Grow

  • Master the ability to design and build scalable, fast, and robust SaaS solutions.
  • Achieve proficiency in containerization and full-stack development methodologies.
  • Learn to implement innovative functionality from provided requirements and specifications.
  • Collaborate with other engineers, tech operations, and product managers to accelerate your development.
  • Gain experience in Agile methodologies by engaging in daily stand-ups and prioritizing work to deliver value to our customers efficiently.

Things You’ll Do 

  • Design distributed, low-latency services to ingest, process, and aggregate data.
  • Build integrations with major SaaS platforms including Slack, Salesforce, and Tableau.
  • Create advanced analytics that identify trends and sentiments in free-form text data through natural language processing and machine learning techniques.
  • Develop widgets for clear data visualizations in dashboards and reports.
  • Architect and deliver innovative full-stack solutions to effectively meet customer needs.

What We’re Looking For On Your Resume

  • Bachelor’s or Master’s degree in Computer Science or a related field.
  • Experience in software engineering roles, with a focus on software design and implementation.
  • Proficiency in modern programming languages (Java, PHP, Scala).
  • Experience with web-related technologies such as HTML/CSS and JavaScript.
  • Familiarity with JavaScript frameworks, including Angular or Node.js.
  • Strong knowledge of database/data storage technologies (SQL/MySQL).
  • Must be legally authorized to work in job location without Qualtrics sponsorship now or in the future

What You Should Know About This Team

Engineering Services (ES) plays an important role in the Qualtrics mission to "Build technology that closes experience gaps". The team is at the forefront of the relationship between Qualtrics and our customers. Our mission: We are the incubation engine for Qualtrics, powered by our deep relationships with our most sophisticated and strategic customers and our ability to rapidly capture value from emerging opportunities.

Our Team’s Favorite Perks and Benefits 

  • We spend 10% of our time on individual engineering growth activities every quarter
  • We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
  • $1800 USD Experience bonus to be used for an “Experience” of your choosing
  • Competitive salary, performance bonuses, generous savings fund match.
  • Quarterly Wellness Reimbursement, can be used for activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
  • Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.



Top Skills

Java
Python

What the Team is Saying

Saloni
Alexia
Kate
The Company
HQ: Provo, UT
5,000 Employees
On-site Workplace
Year Founded: 2002

What We Do

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally.

"We are in the business of empowering organizations to really understand what people want, and then act on it with empathy, speed, and scale. This is what Qualtrics Experience Management is really about." - Zig Serafin, CEO

Why Work With Us

We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.

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OnSite Workspace

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.

Typical time on-site: None
HQProvo, UT
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