Senior Software Development Engineer, Digital Experience

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

Senior Development Engineer, Digital Experience

Why We Have This Role

Qualtrics is seeking Software Engineers with experience building and shipping elegant, performant and accessible web experiences! You will work directly with Product managers, UX designers and other engineering teams in building elegant solutions to solve hard customer problems. Owning quality from end to end is a rewarding challenge and one of the reasons the Digital Experience team is such an exciting place to work!

How You’ll Find Success

• Strong level of curiosity
• Takes initiative and shows scrappiness in getting things done
• Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates
• Takes analytical mindset to approach problems and find solutions
• Shows desire to learn new skills and grow in the role

How You’ll Grow

As a Software Engineer at Qualtrics, you should love building simple solutions to solve hard customer use cases or engineering scalability problems, designing systems in an agile environment to withstand hyper growth and owning quality from end to end. You will work with design and product teams to understand needs, propose features, create early prototypes, and transform them into exciting end-user features. 

Things You’ll Do 

• Develop scalable, performant, accessible, and robust web-based solutions to solve complex business problems.
• Implement new features and optimize existing ones to drive maximum performance.
• Work closely with and incorporate feedback from other engineers, tech-ops, UX designers, researchers, and product managers.
• Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.
• Work with colleagues across various locations and disciplines to achieve common goals.
• Be a trusted on call engineer as part of the on call rotation of your team - typically once every two months.

What We’re Looking For On Your Resume

• Experience using Typescript, Java (or similar programming languages)
• Experience with Cloud technologies
• Experience with Relational databases and non-SQL datastores
• Experience troubleshooting on web browser dev tools
• Strong foundation in algorithms, data structures and coding background
• Experience with continuous delivery, git, test automation and build/deploy systems
• Bachelor’s degree in Computer Science or related field
• 5+ years working in a full-stack or backend-focused engineering position

Preferred Qualifications

• Experience using React
• Experience with AWS preferred
• Experience with MySQL, DynamoDB and S3 (nice to have experience with Kafka, EBS)
• Experience with dev tools like Spinnaker, Kubernetes, Jenkins, 
• Experience designing data schema, and APIs
• Strong grasp for designing scalable and cost effective solutions

What You Should Know About This Team 

Qualtrics' Digital Customer Experience software empowers brands to deliver world-class, customer-centric, and digital-first experiences powered by real-time intelligence. Our Digital Experience team owns the Frontend of these products and builds functionality that helps customers set up their digital CX programs, and derive quick, advanced statistics-based insights from the data collected. Our team focuses on delivering high-quality, easy-to-use, accessible, beautiful UI that makes our digital CX programs easy to set up and program insights fast and intuitive.

Our Team’s Favorite Perks and Benefits

• We spend 10% of our time on individual engineering growth activities every quarter
• We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
• We take pride in our office's design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
• On top of a great benefits package (medical, dental, vision, life insurance, etc), we provide snacks, drinks, and free lunches in our office.
• Full time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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