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We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
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GBS Senior Project Manager
Iron Mountain’s Global Business Services (GBS) Enterprise Project Management Office (EPMO) group is
hiring an experienced Senior Project Manager. You will join a dynamic and fast-paced organization
whose mission is to be a trusted strategic partner to our internal and external customers through
optimization, standardization, and enterprise capabilities.
The Senior Project Manager is responsible for successfully delivering large, high-impact initiatives while
simultaneously tracking projects led by Project Managers worldwide. You will collaborate closely with
key stakeholders to understand and prioritize the projects to produce the desired outcomes.
Responsibilities:
● Implement projects and programs of highly complex, multi-service line, enterprise-level
solutions setting realistic expectations, developing implementation methodology and strategy,
developing detailed plans to support the strategy, reporting, and execution.
● Integrate inputs from many stakeholders to establish and manage a consolidated scope,
schedule, and budget.
● Ensure that all projects within the program align with the organization's strategic goals and
objectives.
● Understand financial business cases in partnership with key stakeholders to confirm the decision
to proceed with new strategic initiatives.
● Manage the financial performance for all assigned programs, including actuals vs. budget and
monthly forecasts.
● Creates and manages the program-level schedule by integrating individual workstreams and
customer schedules into an overall plan. Manages the identification and coordination of
dependent tasks and conflicting priorities.
● Ensure internal stakeholder requirements, including performance, quality, and financial goals,
are met.
● Track and report on project and program performance using metrics and KPIs to measure
progress and identify key areas for improvement.
● Lead and mentor project managers and teams, fostering a collaborative, high-performance work
environment.
● Improve the efficiency and effectiveness of the GBS EPMO through lessons learned and other
continuous improvement initiatives.
● Lead resource planning and prioritization for assigned programs
● Communicate clearly and effectively to executive management regarding plans, dependencies,
status, and critical issues.
Business Group: Global Business Services (GBS)
Job Profile Title: Senior Project Manager, Global Business Services
Last Updated: 17/04/2025
Document Title: GBS Senior Project Manager
Key Skills, Requirements, and Competencies:
● Project Management Professional (PMP®) certification is preferred
● Proven Senior Project Management leader experienced in managing a geographically dispersed
team of employees and external contractors
● Ability to lead and inspire teams, set direction, and drive project and program success.
● Strong verbal and written communication skills for effectively interacting with stakeholders,
team members, and executives
● Skilled at working effectively with cross-functional teams in a matrix organization
● Ability to align projects and programs with organizational goals and develop long-term
strategies
● Proficiency in analyzing issues, making informed decisions, and implementing Solutions.
● Ability to prioritize tasks and manage time effectively to meet deadlines.
● Understands budgets, Financial forecasting, and resource allocation.
● Ability to build and maintain positive stakeholder relationships, addressing their needs and
concerns.
● Skilled in negotiating with vendors, clients, and team members to reach mutually beneficial
agreements.
● Demonstrates global awareness and recognizes the global impact of decisions, with the ability to
adjust strategy as necessary
● Minimum of 8 years of Senior Project management experience in a matrix and multi-project
environment
● Good level of empathy, active listening, and ability to manage conflicts
● Must have demonstrated ability for independent decision-making, supporting large customer
groups, and managing highly visible projects
● Must be able to deliver work efficiently through formal and informal channels and display a
broad understanding of business practices and policies
Category: Project/Program Management Group
Top Skills
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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