Sr Principal Product Manager - SHS

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Job Description

Sabre Hospitality is seeking a highly skilled and experienced Product Manager to lead strategy and execution for Gift Card & Vouchers products. The ideal candidate is passionate about hospitality technology and excels at bridging the gap between customer needs and product development. This role involves close collaboration with clients, aiding in sprint planning, and providing expertise on integration-related questions to ensure successful project delivery.

As a Sr Principal Product Manager, you will own the end-to-end process for our Gift Card & Vouchers solutions — from gathering requirements and planning to execution and support. You will work closely with development teams, customers, and cross-functional stakeholders to deliver tailored solutions that enhance our product offerings and meet specific client needs

Responsibilities include:

• Client Collaboration: Engage directly with customers to understand their unique requirements and translate them into detailed product specifications
• Drive Development Projects: Lead customer-facing custom development initiatives from inception to delivery, ensuring they align with overall product strategy
• Sprint Planning Support: Assist in sprint planning by prioritizing tasks, setting timelines, and coordinating with development teams. facilitate sprint planning by prioritizing features and requirements based on customer impact, business goals, and technical feasibility. Collaborate with the development team to define clear objectives for each sprint, ensuring alignment with the overall product strategy
• Cross-Functional Coordination: Collaborate with engineering, sales, customer support, and other departments to ensure alignment and successful project outcomes
• Strategy Contribution: Participate in defining the long-term strategy for Gift Card & Voucher products and contribute to the overall product roadmap
• Resource Management: Work with cross-functional teams to strategically allocate resources, ensuring that development efforts are well-supported and aligned with the product roadmap. Monitor timelines and budgets to provide insights that guide decision-making and prioritization
• Customer Advocacy: Serve as the primary point of contact for customers, ensuring clear communication and high satisfaction levels
• Process Improvement: Identify opportunities to enhance processes related to product development and integration

Job Requirements

Education: Bachelor’s degree, preferably in hospitality, computer science, or a related technical field (MBA preferred).

Required qualifications:

• 10+ years of Product Management experience focusing on customer-facing projects
• Proven experience in custom development projects, working directly with clients to deliver tailored solutions
• Strong understanding of Agile methodologies and hands-on experience with sprint planning
• Excellent communication and interpersonal skills, with the ability to convey complex concepts to both technical and non-technical audiences
• Strong problem-solving abilities and attention to detail
• Ability to manage multiple projects simultaneously and meet tight deadlines

Preferred qualifications:

• 6+ years of Product Management experience within the hospitality technology or e-commerce sectors
• Experience with enterprise software solutions and SaaS platforms
• Demonstrated success in delivering custom solutions that meet or exceed client expectations
• Familiarity with APIs, web services, and other integration tools
• Experience leading cross-functional teams in a collaborative, matrixed environment
• Strong presentation skills and the ability to influence stakeholders at all levels

Benefits:

Work arrangement

• 3 chosen days from the office in a week

Paid time off

• Year-End-Break: enjoy additional fully paid days off during the last week of the year

• Floating Holidays: use additional up to 2 days of paid time-off benefit 

• Paid parental leave: Take up to 12 weeks off with pay after birth or adoption of a child. Sabre Global Paid Parental Leave runs concurrently with local leave policies.

• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice

Your money

• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card

• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax

• Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury

• Baby Bonus: benefit from one-time allowance on childbirth or adoption 

• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services

• Foreign travel insurance: feel safe going abroad with free Allianz insurance offered as part of our Lux Med package

• Employee Assistance Program: find help in free, confidential program with a certified counselor

• Mindfulness & meditation apps: take care of your mental and physical health with free access to Headspace, Burn Along, Sanvello which will help you manage stress, exercise, sleep and more

• Life insurance: sign up for free, high coverage life insurance program

Career development

• English & Polish lessons: improve your language skills during lessons led by native speakers

• Professional development: enjoy access to Udemy learning platform as well as join Sabre live learning sessions

• Certification and tuition reimbursement

• Our Communities: join one of our team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Women in Technology, SOLVE!T and many more)

And more

• Car and bike parking

• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well

• No dress code

• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more

• Attractive Referral Bonus: earn $2500 USD for every hired referral

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application.

Please note that only candidates who meet the minimum requirements will proceed in the selection process.