Senior Product Designer - Product Discovery

Posted 2 Days Ago
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London, Greater London, England
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing Fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
As a Senior Product Designer at Wise, you will create engaging web experiences for customers, emphasizing customer understanding and design quality. You will lead projects that enhance product storytelling, support building a Web Design System, and ensure the implementation of the Wise brand while collaborating with cross-functional teams.
Summary Generated by Built In

Company Description

Your Mission At Wise, we are fully devoted to our Mission: Money without borders. Instant, convenient, and eventually free. Over 16 million people and businesses use Wise, which processes over £9 billion in cross-border transactions every month, saving customers over £1.5 billion a year. We serve a wide range of customers from personal users, freelancers, small businesses and increasingly even to large enterprises and banks. Wise also offers over 50 currencies for customers to hold and convert money in. As an Associate Product Manager joining the Product Academy, you will be placed in one of our teams that both power Wise and ensure our customers have a safe and convenient experience when using us. You will get to build your skills in Product Management through a tailored learning program in combination with executing on real problems. After your successful graduation from the Product Academy, you will transition into a full-time member of the Wise Product team!

Job Description

We are looking for a London based Senior Product Designer to join the cross-functional teams that make up Discovery & Growth — a squad that empowers potential customers to fulfil their international money needs. You’ll create engaging web experiences and useful tools that equip customers with the information they need to understand more about our products and solutions. This is a unique opportunity to design some of the first experiences a customer will have with Wise. 

Here’s how you’ll be contributing:

  • Get to know our customers, building empathy and a deep understanding of their needs 

  • Lead work and be influential in your team increasing customer-centricity, creativity, and design quality 

  • Create experiences that tell the story of our products and solutions in engaging ways across web, app and beyond

  • Support in building out our new Web Design System and create templates for other teams to build from

  • Design tools that provide people with the information they need to learn more about Wise

  • Champion the Wise brand and its carefully considered implementation


This role will give you the opportunity to: 

  • Deliver impact and ship work you’re proud of

  • Own projects from end-to-end 

  • Work at the crossroads of marketing communication and product design

  • Define what great looks like, then help deliver it


About you: 

  • Hands-on experience launching well-crafted, impactful web surfaces in fast paced, engineering-led environments

  • Understanding of interaction design best practices and experience designing accessible web surfaces

  • Comfortable designing for responsive web surfaces (desktop and mobile)

  • Experience working with design systems to produce beautiful and functional design that is both accessible and scalable, collaborating with engineering teams or using CMS systems to bring designs to life 

  • Strong collaboration skills and experience working in cross-functional teams 

  • Exceptional problem solving skills and holistic design thinking

  • Able to prioritise key activities, addressing uncertainties and defining key metrics

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

What the Team is Saying

The Company
HQ: Austin, TX
6,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We’re making a positive, irreversible change in the world of finance. Together.

People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.

Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.

For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Why Work With Us

We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise

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WISE Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!

Typical time on-site: 2 days a week
HQAustin, TX
Singapore
Brussels, BE
Hungary
Kuala Lumpur, MY
London, GB
Mumbai, Maharashtra
New York, NY
São Paulo, BR
Tallinn, EE
Tampa, FL
Tokyo, JP
Learn more

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