Group Content Design Lead

Posted 2 Days Ago
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London, Greater London, England
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing Fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
The Group Content Design Lead will lead a team of designers within the Account squad at Wise, focusing on enhancing user experiences in international money management. Responsibilities include collaborating with cross-functional teams, setting the design vision and strategy, managing project priorities, and improving product quality. The role emphasizes hands-on leadership and nurturing a talented design team to ship impactful consumer products.
Summary Generated by Built In

Company Description

Wise is one of the fastest growing companies in Europe and we’re on a mission: to make money without borders the new normal. We’ve got 14 million customers across the globe and we’re growing. Fast.

Current banking systems don't let us send, spend or receive money across borders easily. Or quickly. Or cheaply. 

So, we’re building a new one.

Job Description

How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? 

How do you support designers and teams to ship work they’re truly proud of?

These are just a few of the challenges a Group Content Design Lead will get to work on as part of Wise’s global mission to build an open, fair, and human financial system. 

Your mission:

You’ll be leading designers of all crafts, working across the cross-functional teams that make up Account — a squad that helps millions of people manage their international money all in one place. 

How you’ll be contributing:

  • Collaborating with your design, product and engineering partners to lead the squad, set the vision and strategy, and coach teams to deliver it

  • Working on the highest impact projects in the squad, and setting the direction for upcoming work

  • Planning and prioritising the work and hiring and onboarding new designers as needed

  • Working with design leaders from other squads to build a single, seamless experience for customers

  • Using your design leadership skills to up-level quality, maturity and alignment across the Account squad


You’ll have the opportunity to:

  • Support and grow a talented design team 

  • Guide teams to deliver impact and ship work you’re proud of

  • Be hands on, leading through the work and setting the bar

  • Elevate product and design quality — you define what good looks like in the squad, then help them deliver it

  • Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.


About you:

  • You’re an accomplished content design leader with several years experience leading teams to ship world-class consumer products

  • You’re a trusted partner, building effective relationships with your peers across the business

  • You’re comfortable navigating complexity and ambiguity — and can successfully lead groups in this environment

  • You have an eye for quality, and know how to support designers and teams to deliver it

  • You’re influential and inspiring, able to lead others in a culture that values autonomy and empowerment

  • You’re highly empathetic, both to customers and the people you work with

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Content Design

What the Team is Saying

The Company
HQ: Austin, TX
6,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We’re making a positive, irreversible change in the world of finance. Together.

People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.

Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.

For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Why Work With Us

We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise

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WISE Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!

Typical time on-site: 2 days a week
HQAustin, TX
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Brussels, BE
Hungary
Kuala Lumpur, MY
London, GB
Mumbai, Maharashtra
New York, NY
São Paulo, BR
Tallinn, EE
Tampa, FL
Tokyo, JP
Learn more

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