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The Senior Sales Enablement Specialist will enhance the success of sales teams at Wise by creating and managing sales collateral, conducting competitor analysis, and providing subject matter expertise in meetings and events. They will lead projects that promote global partnerships and drive revenue growth through effective communication and strategic engagement with various stakeholders.
The Due Diligence Team Lead will guide the team to achieve operational goals focusing on people development and productivity management. Responsibilities include evaluating performance, developing team metrics, fostering team morale, managing projects, and ensuring compliance with regulatory requirements.
As a Data Analyst at Wise, you will partner with global compliance teams to develop and manage reporting for compliance activities, ensuring effective risk management. You will handle regulatory reporting, identify automation opportunities, and collaborate with diverse teams, focusing on data integrity and quality.
As a Workforce Management Senior Specialist, you will develop strategies, analyze data for staffing needs, collaborate across teams to enhance operations, monitor performance metrics, and mentor juniors. Your role will involve creating health reports for stakeholders and improving operational efficiency through precise communication and scheduling adjustments.
WiseWomenCode is a 3-day immersive program aimed at underrepresented individuals in tech. Participants gain insights and skills through workshops, mentorship, and networking opportunities in the fintech industry. The program is fully funded, covering travel and accommodation costs, and is targeted at freshmen in Computer Science at UT.
As a Senior Software Engineer II at Wise, you will enhance the international banking experience by facilitating money sending and management across countries and currencies. You will improve user interface and experience, mentor junior engineers, ensure best coding practices, and collaborate with global teams.
As a Complaints Officer, you'll investigate customer complaints and ensure timely resolutions while understanding regulatory obligations. Your role will involve conducting root cause analysis, communicating with internal teams, and crafting compliant responses to improve customer satisfaction.
As a Senior Implementation Manager at Wise, you will lead complex payment integration projects for major banks and businesses, ensuring on-time, high-quality delivery. You will collaborate with various teams to overcome project blockers, manage risks, and maintain regulatory compliance, thus significantly impacting the growth of the Wise platform.
The DEI Senior Specialist will manage DEI projects across various US offices, focusing on diversity enhancement, policy inclusivity, data analysis, and compliance with regulations. This role will collaborate with multiple teams to ensure fair practices and drive DEI initiatives forward with a data-oriented approach and strong communication skills.
As a Senior Customer Success Manager at Wise, you will manage operational relationships with partners, ensure the successful execution of operational plans, scale internal operations, and analyze support quality. You'll collaborate across teams to unblock growth opportunities and improve operational processes while delivering excellent service.
The Head of Product Compliance will lead the North America Product Squad, focusing on regulatory compliance for new product launches. Responsibilities include advising on regulatory implementation, managing audits and remediation plans, and representing Wise in external engagements. The role offers an opportunity to enhance fintech knowledge and influence product compliance strategies.
As a Senior Regulatory Compliance Manager, you will oversee compliance risks, advise teams on regulatory requirements, manage compliance frameworks, and represent compliance efforts to stakeholders. You'll also support regulatory change management and identify risk areas to develop mitigation strategies.
The People Technology Functional Specialist will manage performance and maintenance of People systems, drive efficiency in processes, support stakeholders with queries via Jira, and ensure optimal use of system features. The role includes supporting HR system upgrades, building custom reports, and training team members on best practices.
The Global Complaints Team Lead at Wise will manage a team of Complaints Officers, focusing on complaints management strategy, regulatory compliance, and enhancing customer experience. Responsibilities include driving operational improvements, mentoring team members, overseeing training, implementing solutions for complaint resolution, and aligning team objectives with company goals.
As a Risk Lead at Wise, you will manage onboarding and compliance operations for enterprise partners and banks, enhance KYC and compliance leadership, and oversee a regional team to assess partner risk. Your role involves improving operational procedures, collaborating across departments, and developing your team's capabilities in risk assessment and monitoring.
As a Card Fraud Team Lead at Wise, you will be responsible for preventing card fraud and supporting cardholders with fraud disputes. Your role includes coordinating card fraud operations, monitoring key metrics, collaborating with product and engineering teams, and developing team members through performance reviews and project support.
The Senior Presales Consultant will lead presales initiatives for Wise, collaborating with product, sales, and delivery teams to create scalable payment solutions. Responsibilities include presenting product solutions to potential partners, driving revenue, and ensuring solution viability through documentation and testing.
The Senior Account Manager will drive growth with platform partners in North America by identifying upsell and cross-sell opportunities and building relationships with key stakeholders. Responsibilities include developing account plans, collaborating with teams, leveraging data for decision-making, and improving strategies for expanding partnerships.
The Chargeback and Recovery Agent role involves providing customer support for payment processing issues, specifically related to chargebacks. The agent will analyze data, monitor payment errors, collaborate with operational teams, and contribute to recovery processes to minimize losses for customers and the company.
As a Payment Operations Senior Specialist, you will support currency route management, optimize processes, coordinate product launches, resolve issues, and ensure communication with stakeholders, while meeting individual SLA's and KPI's.