WISE
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The Risk Manager will develop and execute a risk management strategy for the SEA region, implement the enterprise risk management framework, provide advisory for various risk types, collaborate with product teams, and monitor regulatory developments and market trends. The role includes preparing risk reports for senior management.
The Customer Support Team Lead will oversee the Customer Support Team, ensuring high-quality service, efficient processes, and clear expectations. Responsibilities include team leadership, cross-department collaboration, resource management, and customer satisfaction metrics development. The role emphasizes communication, data analysis, and continuous improvement in service delivery.
As a Senior Marketing Scientist, you will enhance measurement frameworks, design incrementality tests, collaborate with Data Science, analyze large datasets, and build data models to assess and optimize marketing performance across channels. You'll also offer actionable insights to improve marketing effectiveness and work with cross-functional teams.
The Senior Account Manager at Wise will drive growth with Online Platform partners by building strong relationships, managing account plans, identifying upsell opportunities, and collaborating with cross-functional teams to enhance product capabilities and strategy.
The role involves developing and maintaining FX risk models using quantitative techniques, back-testing and calibrating models, analyzing FX impacts on customer portfolios, collaborating on risk management strategies, and presenting findings to stakeholders.
As the API Integration Support Lead, you will manage a global team focused on providing top-notch support for Wise API integrations. Your role includes scaling the team, improving technical support processes, and ensuring rapid response to support requests. You will collaborate with various teams to enhance API capabilities and support functions actively, especially during critical incidents.
As a Payment Operations Specialist, you will support the global processing team by ensuring the timely and accurate processing of customer payments, meeting team SLAs and KPIs, and escalating complex issues as necessary. You will continually strive for improvement in operations while maintaining a customer-first approach.
As a Senior Engineering Lead at Wise, you'll lead the Compute team to ensure the delivery, reliability, and security of platform services. You'll mentor your team, shape the cloud strategy leveraging AWS services, and drive architectural excellence while collaborating cross-functionally to optimize operational processes.
The Lead Analyst will support cross-functional teams at Wise by providing insights and analysis to enhance product offerings and commercial strategies. Responsibilities include identifying growth opportunities, improving product positioning, and reducing transaction friction through data-driven analysis, while working closely with product and sales teams.
As a Senior Cloud Network Engineer, you'll design, implement, and maintain multi-region cloud network infrastructures across AWS and GCP. You will automate network provisioning and configuration management, analyze network architecture for optimization, and collaborate with engineering teams for seamless integration.
As a Senior Backend Engineer at Wise, you will develop and maintain integrations for efficient money movement in Europe. Your work will include improving existing systems, collaborating with product teams, and solving customer issues with a focus on performance and resilience.
The Latam Support Senior Team Lead will manage customer support teams by setting performance targets, improving customer experience, and ensuring efficient support delivery while mentoring team leads and maintaining compliance with regulations, budgets, and overall operational goals.
The Treasury Controller will enhance liquidity risk frameworks, advise Treasury and Product teams, document controls, and design testing plans. This role includes improving liquidity attribution and managing control improvements, while supporting the product and engineering teams in risk identification. The controller will chair the Liquidity Risk committee and may also engage with market and credit risk management.
The Business Insight Analyst will work with commercial teams to use data for closing deals, understanding partner performance, and scaling partnerships. Responsibilities include creating reports, managing ad-hoc requests, developing data products, and educating teams on data use for strategic priorities.
The Customer Support Team Lead will provide leadership to the Japanese Customer Support Team, ensuring high-quality customer service, effective team management, performance metrics, and resource allocation while collaborating with other departments to meet customer objectives.
The Programme Manager will oversee the Engineering Operations team, driving key operational programs and initiatives while ensuring smooth collaboration across the organization. Responsibilities include leading projects, aligning stakeholders, and facilitating effective communication to deliver impactful results during the company's growth.
As a Senior Presales Consultant at Wise, you will engage with key decision-makers at banks and enterprises, showcasing solutions that leverage the Wise Platform for payments. You'll collaborate with product and sales teams, drive revenue, deliver demos, and ensure solution viability through testing and documentation.
As a Knowledge Manager at Wise, you'll streamline documentation and knowledge-sharing processes, ensuring product knowledge is accessible and current. You'll collaborate with various teams to address knowledge gaps, implement efficient documentation systems, and drive continuous improvement in knowledge management practices.
As a Lead Analyst, you will analyze data to guide product decisions in the fintech realm, optimize funnels, and collaborate with Product Managers to set KPIs for European markets. You'll influence product features that enhance customer experience and contribute to the company's mission of seamless global money transfers.
The FinCrime Product Compliance Senior Manager will develop scalable processes for managing financial crime risks associated with Wise Platform products globally. Responsibilities include collaborating with product teams, implementing compliance controls, and engaging with partners to communicate compliance expectations. The role requires strong problem-solving skills and regulatory awareness.
