Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Team Description
Our team is looking for a Product Technology Consultant who will be a part of our Products and Technology Consulting team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities:
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Seeks and obtains information about Customers’ technology project portfolio and priorities including but not limited to regular engagements on workflow optimization, automation needs, revenue diversification, etc
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Proactively introduces Sabre products/solutions including Sabre APIs to optimize workflow, drive efficiency and further stickiness
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Prepare and conduct regular customer reviews
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Promote awareness and encourage adoption of new released functionalities and related benefit to customers’ business
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Review product adoption and opportunities to optimise usage
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Manages customer perception by focusing the customer success and benefits of adopting Sabre technology
- Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
- Proactively consult with your customers on best practices for Sabre solutions
- Map Sabre solutions and customer needs to drive differentiated value and optimal performance
- Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products
- Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers
- Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops
- Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack
- Provide project management guidance and oversight of key technical engagements to ensure successful implementations
Qualifications and Education Requirements:
- Minimum 4 years of relevant work experience
- Bachelor’s degree
- Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering
- Deep understanding of the travel industry and ecosystem
- Proficient knowledge and hands on experience with Sabre products with hands-on experience
- Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives
- Excellent customer service and communication skills
- Familiarity with mid/back office tools and corporate/leisure online booking tools
- Ability to analyze and trouble-shoot
- Attention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environment
- Experience with Sabre APIs using tools such as Soap or Postman
- Competency in training technical teams on functional and business processes
- Knowledge of NDC
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
#LI-Hybrid#LI-AK1
What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.
Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.
We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.
Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.
We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
