Senior Payroll Specialist (Portfolio Companies: Sitecore)

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.

Position Overview:

We are looking for an energetic and experienced Senior Payroll Specialist that will function as a lead processor for our Global Payroll department. The ideal candidate will have 5-7 years of end-to-end payroll processing experience, the ability to meet strict time-sensitive deadlines, a strong work ethic, exceptional attention to detail, strong English language skills (written and spoken) and excellent customer service skills as you’ll be assisting employees globally in many different countries. The global team processes payroll in about 20 countries and for 1600 employees. USA/Canada payrolls (about 400 employees) are semi-monthly while other countries are monthly.

Responsibilities:

• As part of the global payroll team, you will process end-to-end payroll for employees in your assigned countries, which may change over time with company needs, and assist other team members as needed. 
• Work closely with HR team to ensure accurate employees master data including set up of new employee records, validate employees’ changes and employee terminations
• Work with 3rd party payroll vendors to ensure that payroll related file feeds are accurate and timely (ADP in US, Canada, Singapore, Australia, and Malaysia; various 3rd party vendors in other countries)
• Initiate off-cycle payments for terminations within regulatory timeframes.
• Reconcile and process payroll deduction changes for different country pension funds or 401k (USA), enrollments, and deductions and remit funding on a periodic basis.
• Calculate and process country specific leave payments in accordance with country and company leave policy and regulations.
• Ensure all payroll related tax filings are done timely and accurately, including the set-up of new accounts with various federal and state and local agencies. Work with tax agencies and payroll service providers to resolve tax issues.
• Ensure compliance with employment laws and regulations - monitoring federal, state, city, and local registrations for payroll taxes.
• Prepare monthly payroll reconciliations (reconciliation of payroll GL accounts to payroll register)
• Participate with internal/external payroll related audits and requests.
• Provides support to Human Resources team to help resolve payroll-related matters.
• Respond to payroll related inquiries from employees and/or key stakeholders.
• Ability to work through payroll platform changes and implementations, various integrations, and related activities.
• Develop, maintain, and improve payroll processes, employment tax processes, and internal controls to preserve the quality, efficiency and overall effectiveness of all payroll functions while ensuring regulatory compliance.
• Manage vendors and system providers including compliance with service level agreements.
• Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions.
• Ensuring department’s ability to meet all company deadlines and annual performance goals.

Qualifications

Required Skills:

• 4+ years of experience processing payroll in different countries (Sitecore currently has employees in USA, Canada, Ireland, UK, Australia, Singapore, Japan, Malaysia, India, Denmark, Netherlands, Belgium, Greece, France, Germany, Switzerland, Spain, Italy, Saudia Arabia, UAE)
• Strong knowledge of country / state specific payroll tax and wage laws
• Attention to detail with demonstrated organizational skills and accuracy
• Ability to use Microsoft productivity software such as Excel and Word
• Ability to work in a fast-paced environment, manage competing priorities, and adhere to tight deadlines, all while maintaining exceptional attention to detail Strong organization skills and the ability to maintain detailed records.
• Ability to work collaboratively across different departments.
• Exhibits pride of ownership and sets and adheres to uncompromising quality standards for deliverables.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.