Senior Integrity Analyst

About the Role:

As a Senior Integrity Analyst, you will play a critical role in ensuring the accuracy and efficiency of our billing and claims operations. You will analyze and monitor our billing and revenue systems, identifying risks, resolving discrepancies, and driving process improvements that enhance operational integrity.

Collaborating with Product, Engineering, BI, Finance Operations, and Customer Support teams, you will leverage data-driven insights to optimize workflows and implement integrity controls. Your ability to investigate complex billing issues, assess risks, and handle sensitive matters with discretion will be key to maintaining trust and accuracy in our financial processes.

Bring your passion for problem-solving, your analytical expertise, and your commitment to operational excellence to help us build a more reliable and efficient billing ecosystem!

Why should you Join Us?

This role offers the opportunity to work on high-impact projects in a dynamic, global team. If you’re passionate about data integrity, problem-solving, and driving efficiency in billing operations, we’d love to hear from you!

What You’ll Be Doing:

• You will identify, assess, and mitigate integrity risks within billing and revenue processes, ensuring accurate and reliable financial operations.
• You will develop metrics, dashboards, and alerts to track integrity-related incidents, proactively addressing issues before invoices are generated.
• You will analyze complex data flows across multiple systems to detect irregularities and discrepancies and will recommend and implement controls in these areas.
• You will support pricing mechanics in existing contracts and assist in adapting to new billing models, ensuring smooth transitions and compliance.
• You will investigate customer invoice discrepancies, conduct root cause analysis, and recommend corrective actions such as refunds, adjustments, or additional charges.

Who You Are:

• 5+ years of experience working with data flows, system integrations and information systems.
• Extensive experience with SQL and working with data warehouses (Snowflake, MySQL).
• Mid-level proficiency in Python for data analysis and automation.
• Fast learner and self-motivated.
• Excellent communicator and team player with strong verbal and written skills in English
• Experienced in building dashboards, monitors, and alerts.

Would be really cool if you have some experience with

• Leading at least 1-2 big initiatives in previous companies related to Data integrity and compliance.
• Elastic Search querying.
• Performing data fixes and managing integrity-related billing resolutions.

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023, 2024)
• Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
• Forbes Cloud 100 (2021, 2022, 2023 and 2024)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)
• SAP Pinnacle Awards “New Partner Application Award” (2023)
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.