Agero
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Offices at Agero
Agero is headquartered in Medford, MA.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
Typical time on-site:
Flexible
U.S. Office Locations
Medford, MA, US
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Corporate HQ is located in Medford, MA, on the banks of the Malden River, with picturesque views of public parks, walking trails and the beautiful Tufts University boathouse. We're walking-distance to public transport, with close access to I-93, restaurants, Assembly Row shopping center & downtown.
Recently posted jobs
As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers facing roadside emergencies by assessing and resolving their situations, ensuring their safety and comfort. Your key responsibilities include navigating a multi-screen web system, communicating effectively with customers, and solving problems calmly while exceeding customer expectations.
The Remote Roadside Assistance Customer Service Representative provides empathetic support to customers in roadside emergencies, assesses situations, communicates effectively, and collaborates with service providers to resolve issues and ensure customer satisfaction.
As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers during roadside emergencies. You’ll navigate a multi-screen system, communicate effectively with customers, and resolve issues under pressure, ensuring their safety and reassurance throughout the process.
