![](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=contain,w=200,h=200,q=100/https://builtin.com/sites/www.builtin.com/files/2022-02/Agero-PbS_LockUp_4c_RGB_Square_BiB.png)
Agero
Offices at Agero
Agero is headquartered in Medford, Massachusetts, USA.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
Typical time on-site:
Flexible
U.S. Office Locations
Medford, Massachusetts, USA
![gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=cover,w=554,h=308,q=100/https://builtin.com/sites/www.builtin.com/files/2024-09/our-new-hq-game-room.jpg)
![gallery](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=cover,w=550,h=304,q=100/https://builtin.com/sites/www.builtin.com/files/2024-09/hq-reception-elevator-lobby.jpg)
![](https://cdn.builtin.com/cdn-cgi/image/f=auto,fit=cover,w=550,h=304,q=100/https://builtin.com/sites/www.builtin.com/files/2024-09/one-of-the-three-hq-kitchens.jpg)
View Gallery
Close
Corporate HQ is located in Medford, MA, on the banks of the Malden River, with picturesque views of public parks, walking trails and the beautiful Tufts University boathouse. We're walking-distance to public transport, with close access to I-93, restaurants, Assembly Row shopping center & downtown.
Recently posted jobs
Automotive • Big Data • Insurance • Software • Transportation
As a Total Case Specialist, you will address complex customer cases related to automotive brands, assist with warranty coverage, troubleshoot technical issues, and provide support for vehicle subscription services. Focused on empathy, your role includes resolving complaints and ensuring customer satisfaction while managing high-volume calls effectively.
Automotive • Big Data • Insurance • Software • Transportation
The Performance Manager at Agero is responsible for creating and managing service delivery strategies in their assigned regions. Key responsibilities include improving performance metrics, enhancing customer satisfaction, training service providers, and analyzing regional delivery performance.
Automotive • Big Data • Insurance • Software • Transportation
The Senior Operational Excellence Specialist will enhance service quality and reduce operational costs at Agero by conducting data analysis, executing improvement initiatives, and fostering a culture of Operational Excellence within the organization. Key responsibilities include delivering impactful insights through analytics, leading process improvements, supporting cross-functional teams, and managing standard documentation to ensure sustainable practices.