Agero

HQ
Medford, MA, US
3,500 Total Employees
Year Founded: 1972
Jobs at Agero

Search the 14 jobs at Agero

Recently posted jobs

Automotive • Big Data • Insurance • Software • Transportation
As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers facing roadside emergencies by assessing and resolving their situations, ensuring their safety and comfort. Your key responsibilities include navigating a multi-screen web system, communicating effectively with customers, and solving problems calmly while exceeding customer expectations.
Automotive • Big Data • Insurance • Software • Transportation
The Remote Roadside Assistance Customer Service Representative provides empathetic support to customers in roadside emergencies, assesses situations, communicates effectively, and collaborates with service providers to resolve issues and ensure customer satisfaction.
Automotive • Big Data • Insurance • Software • Transportation
As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers during roadside emergencies. You’ll navigate a multi-screen system, communicate effectively with customers, and resolve issues under pressure, ensuring their safety and reassurance throughout the process.
Automotive • Big Data • Insurance • Software • Transportation
As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers facing roadside emergencies, assess and resolve their situations, and ensure a calm and reassuring experience during stressful moments.
Automotive • Big Data • Insurance • Software • Transportation
As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers dealing with roadside emergencies, ensuring timely and effective assistance. Your responsibilities will include assessing emergencies, communicating with customers and service providers, documenting interactions, and problem-solving under pressure.
Automotive • Big Data • Insurance • Software • Transportation
As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers in roadside emergencies, handle multi-tasking on web systems, and communicate effectively to resolve issues while maintaining composure under pressure.
Automotive • Big Data • Insurance • Software • Transportation
As a Remote Roadside Assistance Customer Service Representative, you'll provide empathetic support to customers facing roadside emergencies, assess their situations, and guide them through real-time issues while ensuring clear communication with service providers.
Automotive • Big Data • Insurance • Software • Transportation
As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers dealing with roadside emergencies, assess and resolve issues, and ensure confidence and safety in stressful situations. You'll communicate effectively, manage multiple systems while on calls, and collaborate with service providers to deliver timely assistance.
Automotive • Big Data • Insurance • Software • Transportation
As a member of our call center talent community, you will provide excellent support to customers by problem-solving and delivering a friendly voice over the phone. You will have opportunities for skill development and personal growth within a dynamic and supportive environment.
Automotive • Big Data • Insurance • Software • Transportation
The Principal Ruby on Rails Engineer will build and support critical systems for roadside assistance, lead technical initiatives, contribute to coding standards, mentor developers, collaborate on product development, and oversee end-to-end feature implementation while ensuring system quality and reliability.
Automotive • Big Data • Insurance • Software • Transportation
The Product Manager will define and develop communication channels for a roadside assistance platform, overseeing the management of conversational design experiences and working with cross-functional teams to deliver exceptional service to customers. Responsibilities include driving product strategy, managing releases, measuring success metrics, and collaborating with various stakeholders to refine product offerings.
6 Days Ago
California, USA
Remote
Automotive • Big Data • Insurance • Software • Transportation
The Product Manager will define and develop communication channels for a roadside assistance platform, focusing on conversational design experiences using voice assist and chatbots. Responsibilities include managing product definitions, collaborating with stakeholders, analyzing customer needs, driving product releases, measuring success metrics, and maintaining project backlogs.
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager is responsible for managing client relationships, ensuring service excellence, and achieving financial and operational goals by overseeing engagement with clients in the Dealer Group and Retail verticals. This role includes leading growth initiatives, facilitating internal collaboration, and providing market insights to enhance business strategies.
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager will lead daily client activities for assigned markets, manage partnerships, and ensure service excellence and financial goal achievement. Responsibilities include building client relationships, driving performance reviews, advocating for clients internally, and developing strategies to improve service utilization and growth.