Search the 19 jobs at Agero

The Mobile Test Automation Engineer will develop and maintain automation frameworks and scripts, execute tests to ensure coverage for iOS, Android, and Web applications, write test cases according to guidelines, and collaborate with teams for QA processes. They will also be involved in sprint planning and help manage production defects.

As a Senior Automation Engineer, you will develop and maintain automation frameworks, write and execute test cases, ensure QA best practices, collaborate with team members, and provide work estimates during sprint planning.

The Internal Communications Content Creator develops and delivers engaging content that communicates the company’s culture and strategic initiatives. This role collaborates closely with the Internal Communications Manager, creating diverse formats like articles and videos and enhancing employee engagement through effective communication strategies.

The Consumer Affairs, Customer Care Specialist at Agero will handle complex customer cases related to warranty coverage, dealership complaints, and technical support for vehicle features. Responsibilities include providing empathy-driven support, case management, and troubleshooting infotainment and navigation systems to enhance overall customer satisfaction.

As a member of the Agero call center talent community, you will provide customer support, solve problems, and enhance your communication skills. This role allows for personal and professional development in a dynamic, team-oriented environment.

The Data Analyst at Agero transforms raw data into valuable insights for business strategies. Responsibilities include optimizing product decisions through A/B testing, maintaining KPIs dashboards, generating insights to influence business growth, and collaborating with cross-functional teams.

As a Total Case Specialist for Kia Connect, you will manage complex customer cases, addressing inquiries, resolving dealership complaints, and providing technical support for vehicle features. Your role involves empathetic communication, problem-solving, and ensuring customer satisfaction through effective case management and support.

As a Total Case Specialist in the Consumer Affairs team, you will manage complex customer inquiries, warranty coverage, and dealership complaints, while troubleshooting technical features and vehicle subscription services. Your role includes providing empathetic support and solutions to enhance customer satisfaction and loyalty for Kia Connect.

As a Total Case Specialist for Kia Connect in the Consumer Affairs team, you will manage complex customer inquiries, warranty covers, troubleshoot technical issues, and provide step-by-step support for vehicle features, ensuring high levels of customer satisfaction and fostering long-term loyalty to the Kia brand.

The Customer Care Specialist at Agero will provide support for Kia Connect by managing complex customer interactions, resolving technical issues, and addressing inquiries related to warranties and subscription services, all while ensuring customer empathy and satisfaction.

The Customer Care Specialist will manage complex customer cases related to Kia Connect, providing support for warranty inquiries, technical troubleshooting, and vehicle subscription services while ensuring a positive customer experience through empathetic communication and problem-solving.

As a Customer Care Specialist for Kia Connect, you will manage customer inquiries, warranty coverage, and technical support for vehicle features. Your role involves empathy in communication, problem-solving, and providing detailed support to enhance customer satisfaction with Kia's services.

As a Total Case Specialist for Kia Connect, you will assist customers with inquiries about warranty coverage, troubleshoot technical issues, and manage vehicle subscription services. Your role involves providing empathetic support during stressful situations and ensuring customer satisfaction through effective communication and problem resolution.

As a Customer Care Specialist for Kia Connect, you will assist customers with inquiries about warranty coverage, resolve technical issues related to vehicle infotainment systems, and provide supportive case management. The role emphasizes empathetic communication and problem-solving to enhance the customer experience and build long-term loyalty to the Kia brand.

The Senior Operational Excellence Specialist will enhance service quality and reduce operational costs at Agero by conducting data analysis, executing improvement initiatives, and fostering a culture of Operational Excellence within the organization. Key responsibilities include delivering impactful insights through analytics, leading process improvements, supporting cross-functional teams, and managing standard documentation to ensure sustainable practices.

The Senior Data Scientist will innovate in operations performance, forecasting, and data analysis for dispatching efficacy. Responsibilities include managing end-to-end data science projects, validating results, and communicating insights effectively to various stakeholders.

As a Senior Product Lead for Accident Management at Agero, you will shape product strategies, lead cross-functional teams, identify market opportunities, and mentor junior product managers. Your role focuses on developing innovative accident management solutions to enhance client experiences and drive revenue growth.

The Senior Accountant - Data Analytics will handle daily and monthly accounting transactions, ensure accuracy of financial data, support month-end close and audits, conduct trend analyses, drive process improvements, and develop dashboards for financial reporting. Collaboration across teams to resolve discrepancies and enhance operational efficiencies is also key in this role.

The Senior Client Success Manager is responsible for managing relationships with insurance clients, ensuring service excellence, and overseeing financial performance. They will engage with cross-functional teams to meet client needs, deliver business reviews, and advocate for client interests within the company.