Senior Coordinator, Workplace Experience

Posted 8 Days Ago
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Austin, TX
Mid level
Fintech • Professional Services • Social Impact • Software • Financial Services
At Vestwell, we are on a mission to democratize access to savings programs for all Americans.
The Role
The Senior Coordinator will provide administrative and operational support for the Austin office, manage office supplies, assist with onboarding and offboarding, coordinate office events, and serve as a point of contact for the People Team. Key skills include strong communication, organization, and problem-solving abilities.
Summary Generated by Built In

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States. 

Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.

Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com

Who Are We Looking For?

The Senior Coordinator, Workplace Experience will support our Austin, TX office, primarily in providing administrative and operational support to employees. You’re a great fit if you’re detail oriented, a self starter, and have an eagerness to spearhead workplace culture and experience.

What will you be doing?

Day to day you will be expected to:

Ensure that you are meeting the workplace experience standards for the Austin, TX Office which includes but is not limited to -  managing the kitchen and pantry, ordering and stocking cleaning supplies and snacks, trash removal, and maintaining the coffee/beverage machines. Additionally, you will be employees’ and visitors’ first point of contact and provide administrative support for the People Team.  

  • Monitoring office supplies and ordering new inventory, furniture, appliances, and electronics as required with prior approval from the Senior Manager
  • Organizing and liaising with various vendors including but not limited to the building, cleaning, and external partners to ensure office compliance, cleanliness, and safety
  • Managing and reviewing mail and packages to ensure timely reviewal and retrieval for personnel
  • Assisting with on-boarding and off-boarding  by serving as a point of contact for the People Team to employees
  • Monitoring workplace requests and workplace attendance through Eden
  • Reporting office progress to senior management and working with them to improve office operations and procedures
  • Coordinating and supporting office events and onsite meetings

Requirements

Necessities

  • 3-5+ years in an administrative or office management position
  • Ability to lift ~35-50lbs in weight
  • Ability to push/pull 35-75lbs
  • Standing or walking for 4-5 hours per shift 
  • Bending to pick up items from the floor or to wipe down surfaces and stock supplies
  • Strong written and verbal communication skills
  • Excellent organizational and time management skills
  • Great customer service and interpersonal skills
  • Friendly, service-oriented personality
  • Keen attention to detail
  • Problem-solving and basic troubleshooting skills
  • Comfortable in a fast-paced environment
  • Reliable Transportation 

The Extras

  • Experience with Eden Workplace software 
  • Event planning
  • Experience with moving office locations 

Additional duties as assigned.

The expected base salary range for this position is $60K - $80K. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on Austin and other similar metro areas.

OUR BENEFITS

We’re a growth stage startup with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in midtown Manhattan so everyone has a setting that is the most productive for them. We provide our team with all the equipment they need (plus a few perks!) to work effectively remotely. Oh, and naturally we have a great 401(k) plan!

OUR PROCESS
It starts the same for every candidate: getting to know the team members through 1 - 2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.

For your awareness you will only receive correspondence from [email protected] any other domain not ending in Vestwell.com is not our Recruitment team.

Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.

The Company
HQ: New York, NY
175 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Vestwell is the engine powering modern-day workplace savings and investing programs, such as 401(k) and 403(b) plans. Leading financial institutions, state governments, and embedded financial affiliate groups can seamlessly utilize Vestwell’s innovative and scalable platform to provide flexible, cost-effective, and user-friendly workplace savings programs to their small business clients and individual savers.

Vestwell is at the forefront of change in the $33T+ workplace savings industry. Through our platform and industry partners, we are on a mission to democratize access to savings programs for the 30M+ small businesses across the country.

Why Work With Us

Vestwell has backing from leading fintech and strategic investors and a growing team of superstar professionals. Our mission is to provide a unified workplace savings platform, while closing the savings gap across the country. It's a massive, complex challenge to solve, and we have an incredible team to do it.

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