Sales Support & Inside Sales Representative

Posted 19 Days Ago
Be an Early Applicant
Singapore
Junior
Information Technology • Consulting
The Role
Support sales operations and inside sales by managing deals, handling customer inquiries, maintaining CRM records, and assisting in lead qualification and nurturing.
Summary Generated by Built In

At SimplifyNext, we specialize in driving business transformation through Automation, AI, and Low Code Apps. We empower organizations by scaling automation, integrating cutting-edge AI solutions into business processes, and delivering next-generation applications.

Additionally, we support our clients in building internal capabilities through our Centre of Excellence, comprehensive training, enablement programs, and Citizen Developer initiatives to ensure sustained success. Combining deep consulting and technology expertise, we have successfully executed projects for a diverse portfolio of global and ASEAN organizations. Our hands-on experience spans strategy formulation, seamless implementation, and operational excellence, providing invaluable insights into effective practices across various environments. 

We harness digital technologies including Automation, Low Code Apps Platforms, Process Mining, and AI capabilities such as Intelligent Document Processing, Text Analytics, Generative AI, and Conversational AI. We proudly partner with leading Technology Vendors such as UiPath, Blue Prism, Automation Anywhere, OutSystems, ServiceNow, Microsoft, AWS, Druid AI, and Hyperscience. 

We are recognized as: - Singapore’s 100 Fastest Growing Companies 2024 by Straits Times & Statista. - High-Growth Companies Asia-Pacific 2024 by The Financial Times and Statista. - Emerging Enterprise 2023 (Finalist) by OCBC & The Business Times.

At SimplifyNext, we help businesses transform through technology, simplifying complex challenges with innovative solutions. As we continue to grow, we are looking for a dynamic and organized individual to support our sales team. This role blends sales administration (70%) with inside sales (30%), making it ideal for someone who enjoys both structured operational work and customer engagement.

What You’ll DoSales Administration (70%)

  • Support sales operations by managing small-value deals and bringing them to closure.
  • Handle customer inquiries related to quotes, order processing, pricing, and product information.
  • Ensure smooth opportunity-to-invoice management, understanding pricing structures and contractual obligations.
  • Maintain accurate CRM records, tracking leads, opportunities, and sales activity.
  • Prepare sales reports and dashboards to provide visibility into pipeline and revenue.
  • Assist in renewal readiness, identifying at-risk accounts and executing actions to secure on-time renewals.

Inside Sales (30%)

  • Call and qualify leads, ensuring they align with SimplifyNext’s ideal customer profile.
  • Follow up on inbound customer inquiries, routing them to the appropriate Sales Manager when necessary.
  • Provide basic product information and deeper insights into our subscription and service offerings.
  • Identify and assess upsell/cross-sell opportunities, proactively driving additional revenue.
  • Support the sales team in lead nurturing efforts, ensuring potential customers remain engaged.

What You’ll Bring

  • 1-3 years of experience in sales, sales support, or a related role.
  • Strong interpersonal skills with the ability to build relationships with customers and internal teams.
  • Detail-oriented and organized, with experience managing sales data and processes.
  • Motivated, results-driven, and proactive in identifying growth opportunities.
  • Proficiency in CRM tools (Salesforce, HubSpot, or similar) is a plus.
  • Excellent negotiation, presentation, and communication skills.
  • Bachelor’s degree in Business or a related field.

Why Join Us?

  • Get hands-on exposure to both sales administration and inside sales.
  • Work in a fast-growing company where you can learn, contribute, and grow.
  • Be part of a collaborative and innovative team driving business transformation.

 

About Our Company
We are a consulting and technology company, which has been formed by leading consulting practitioners to build an agile practice that delivers value to our clients at speed, mentors and grooms the next generation of consulting practitioners and technology experts and boosts a culture of creativity and happiness at work. We are based in Singapore and have clients across the ASEAN region.

Top Skills

Hubspot
Salesforce
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The Company
HQ: Singapore, Singapore
83 Employees
On-site Workplace

What We Do

SimplifyNext specializes in automation and analytics advisory and implementation services. We bring the best of the consulting and technology experience, having delivered projects for a diverse set of leading global and ASEAN organizations. Our experience cuts across strategy, implementation and operations, which provides us the insights and experience of what works and what does not across different environments.

Our offerings include RPA, Analytics, Cognitive Automation, Process Mining, Low Code Apps and Cloud. We are working with leading organizations to scale automation and analytics, transforming the way they work and make a real difference to their business as well as their employees

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