Sales Support Engineer

Posted Yesterday
Be an Early Applicant
Khobar
Mid level
Other • Automation • Manufacturing
The Role
The Sales Support Engineer at Freudenberg is responsible for coordinating activities between Sales and Service teams throughout the contract process, including technical and commercial offer preparation, negotiations, and contract management. The role also includes handling client communications, preparing customer presentations, and database management while supporting training and project coordination.
Summary Generated by Built In

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Coordinate with Sales & Service teams in the entire process of contract pre-order and post-order activities. These include aftermarket contract technical & commercial offer preparation, approvals, quotation, negotiation, and final award.
  • Lead in identifying the optimum stock for each existing contract.
  • Participate in negotiations, new service contract discussions.
  • Handle all client portals regularly for issued RFQ’s, purchase orders, enquiries, and contracts.
  • Provide updates/business reports to EB management periodically for internal/external meetings.
  • Prepare high level customer presentation based on the guidance from Sales & Service teams.
  • Assist in organising training programs for customers.
  • Support Application engineering as needed in technical works.
  • FSPO database management
  • Proactively support Sales & Service teams in follow-up of goods delivery, delivery notes and payment collection from the customers.
  • Manage coordination of activities for retrofit and upgrade projects to help the company in winning more retrofits and upgrades.
  • Assist in preparing SPIR/PSPL for major customers

Qualifications:

  • Preferably Saudi Nationals
  • Mechanical Engineer with experience in Sales Coordinator or Sales Support roleMinimum 3 – 5 years, experience working in Oil & Gas, Petrochemical, Rotating equipment, or related industries.
  • Have fair knowledge of rotating equipment in general.
  • Experience with large and complex organizations
  • Appropriate computer and IT systems skills/knowledge (MS office, document management)
  • Fluent English (spoken and written)

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

EagleBurgmann Saudi Arabia Ltd.

The Company
HQ: Weinheim
17,448 Employees
On-site Workplace

What We Do

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with its partners, customers and research institutions, the Freudenberg Group develops leading-edge technologies and excellent products and services for about 40 markets and for thousands of applications: seals, vibration control components, technical textiles, filters, specialty chemicals, medical products and the most modern cleaning products.

Strength of innovation, strong customer orientation, diversity, and team spirit are the cornerstones of the Group. The 170-year-old company holds strong to its core values: a commitment to excellence, reliability and pro-active, responsible action.

In 2022, the Freudenberg Group employed more than 51,000 people in some 60 countries worldwide and generated sales of more than €11.7 billion.


Learn more about us and visit our digital home at freudenberg.com and read the stories that make us Freudenberg.​

Visit and follow us at

www.freudenberg.com
https://www.instagram.com/freudenberg.group/
www.youtube.com/FreudenbergGroup
www.facebook.com/freudenberggroup


*** Netiquette ***

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