Customer Development Excellence Executive - Dammam

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. 

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are willing to drive execution excellence, 3P Merchandisers capability building & business transformation agendas, while managing multiple projects at a time, then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Implement world class execution excellence in the market in line with perfect store guidelines for assigned customers.

• Leading end to end 3rd party merchandising suppliers for assigned customers to ensure maximum ROI

• Track & monitor 3P contract counter parts and provide necessary feedback & action to all stake holders

• Engage as main point of contact with 3P merchandisers, team leaders & management to ensure OTIF new cascades, guidelines and other direction

• Conduct weekly field visits & audits to evaluate execution and provide feedback with corrective actions to CD and 3P teams

• Lead in the weekly execution review forum to evaluate performance with CD & 3P merchandising teams

• Drive initiatives to improve our overall in store presence. (OSA/SOS/Off shelf/Planogram/Placement)

• Provide constant & robust feedback on competitor activities and propose course of action

• Handle digitization projects & streamline reporting tools with 3P Merchandising suppliers

• Perform periodical reviews of merchandising teams in assigned region and take immediate corrective actions.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Bachelor’s degree in business administration, Marketing, or a related field is a minimum.

• +2 Years is Sales Experience, Business Development or Trade Marketing within FMCG.

• MS Office, Power BI & technical skills in data management

• Experience in working across multiple business teams and balancing multiple priorities

• Experience in CD fundamentals

• High degree of business acumen

Skills

• Collaborator: Proven success in managing through projects involving multiple stakeholders from start to finish

• Trailblazer: Proven track record of success in delivering against performance targets. You have no problem jumping into new challenges with little to no precedent and setting the path. You have a ‘can do’ attitude and you believe in learning as you go

• Dot Connector: Figuring out complex business challenges with limited guidance doesn’t faze you.  You think outside of the box and are comfortable putting forward new ideas to move the business forward with ability to turn insights into action

• Storyteller: You’re not afraid to meet new people, form meaningful connections and ask questions. 

• Sponge: You have an insatiable curiosity and love to learn and share. Solid understanding of the shopper and the customer journey in the connected world

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.