Sales Development Representative- Inbound

Overview 

Are you looking to launch your career in sales within the fast-paced tech industry? We are seeking a motivated Sales Development Representative (SDR) focused on inbound business development to join our dynamic sales team. 

As an Inbound SDR, you will play a crucial role in driving revenue growth by efficiently managing inbound leads, qualifying prospects, and setting the stage for successful sales engagements. This is your opportunity to start your journey in the world of software sales. We provide continuous training and sales mentorship to help you succeed. 

Key Responsibilities 

Lead Management 

• Sales Line Monitoring: Oversee the sales line and manage incoming calls during work hours to ensure prompt and effective customer service. 

• ZoomInfo Live Chat Monitoring: Monitor the live chat platform, engaging with visitors and converting inquiries into discovery calls. 

• Lead Management and Outreach: Consume leads and conduct outreach to qualified leads, aiming to generate new business opportunities. 

• CRM Management: Accurately log and update lead information in the CRM system, ensuring data integrity and completeness. 

Prospecting and Outreach 

• Identify potential opportunities within the inbound leads and proactively reach out to prospects to introduce our products and services. 

• Effectively communicate the value proposition of our offerings and tailor messaging to resonate with different audience segments. 

Collaboration and Coordination 

• Work closely with the sales and marketing teams to ensure alignment on lead generation, qualification, and follow-up strategies. 

• Collaborate with Account Executives to schedule meetings and hand off qualified leads for discovery calls and closure. 

• Provide feedback and insights to the marketing team regarding lead quality and campaign effectiveness. 

Performance Tracking and Reporting 

• Track and report on key metrics such as lead response time, qualification rates, and conversion rates to measure performance and identify areas for improvement. 

• Maintain accurate records of interactions and activities in the CRM system. 

• Participate in regular team meetings and contribute to the continuous improvement of sales processes and strategies. 

Qualifications 

• Bachelor's degree (required) 

• Excellent verbal and written communication skills 

• Strong organizational skills and attention to detail 

• Highly coachable and open to feedback 

• Proactive and results-driven mindset with a passion for exceeding targets 

• Ability to work independently and as part of a team in a fast-paced environment 

• Familiarity of CRM software (e.g., Dynamics, Outreach, ZoomInfo, etc.) is a plus 

• In-office participation required three days per week in our Richmond office 

Benefits 

• Competitive salary and performance-based commission  

• Comprehensive health, dental, and vision insurance plans. 

• 401(k) retirement plan with company match. 

• Opportunities for professional development and career advancement. 

• Flexible work environment and remote work options.

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.