Revenue Operations Senior Analyst

Company Description

Do you want to work on the largest healthcare platform in the WORLD?

We are Doctoralia, a Docplanner Group company, present in 13 countries, responsible for serving more than 55 million patients and processing more than 15 million appointments per month. We currently have more than 2 million healthcare professionals in our database, totaling approximately 10 million patient evaluations to date.

Our mission is to “make the healthcare experience more human.”

Through a diverse range of services, we are able to serve different audiences: our marketplace, which allows patients to schedule and evaluate appointments and doctors at any time of the day or night; and our SaaS system (Software as a Service) aimed at optimizing office management, patient flow and online bookings. All this through an internet platform and our iOS/Android apps.

Job Description

We're looking for a highly analytical and detail-oriented person — someone with a high degree of autonomy and a broad understanding of business and finance. The individual will create and manage relationships with various internal stakeholders. Process layout and optimization people? This is where you belong!

🚀  What you will do in this role:

• Support the revenue process through analysis and reporting of forecasts, actuals, trends, and plans;
• Review and analyze operational and renewal data. Provide insightful variance analysis and recommendations to enable effective decision-making;
• Participate in regional process improvement initiatives;
• Demonstrate thought leadership around Sales, Marketing, and CS data processes and operations;
• Liaise with various internal stakeholders and partners across the organization - we're a global company after all.

Qualifications

💪  What makes you a strong fit:

• Experience with Sales/Customer Success/Marketing Ops;
• Extensive usage of HubSpot;
• Knowledge of analytics tools and technologies;
• English proficiency - you'll use it daily!
• Experience working in agile environments.

😃  It's even better if you...

• Have experience in tech companies/startups;
• Possess strong SQL skills;
• Have interacted with Salesforce;
• Reside in Curitiba.

Additional Information

Our working hours are from Monday to Friday, from 9 am to 6 pm;

And our Benefits:

• We have compensatory time off (Banco de Horas);
• Food/Market Voucher;
• Medical, Dental, and Group Life Insurance;
• Pet Plan;
• iFeel app, for emotional comfort;
• Gympass for you and up to 3 people!
• Creditas: Payroll loan services, eligible after 6 months of employment;
• Stock Options - eligible after 6 months of employment (5 years grace period).
• Birthday Day Off;
• Daycare Assistance;
• Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;
• Referral Program offers up to R$600 per person who stays with us for more than 6 months;
• Leave of Absence/Time-off: In the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;

Other information:
Contract Type: CLT.
We're primarily interested in candidates based in Curitiba but remain open to applications from across the country.
 

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, color, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.