Purpose of Position
The Deduction Analyst investigates and analyzes outstanding Retailer deductions/chargebacks to determine if they are following the terms of the applicable agreement. In this position, you will work with Sales/logistics and Finance to ensure appropriate documentation is completed and communicated to Retailers. Courteously dispute invalid deductions with Retailers. Work closely with our internal stakeholders to prevent revenue leakage. Providing insight to accounting and sales on process improvements to organize, analyze and validate deductions more effectively. Work as part of a Team and independently when needed. When it comes to recognizing and addressing retailer behaviors, this analyst role is essential.
Main Accountabilities /Duties and Supporting Activities:
- Research deductions for a portfolio of retail accounts within a specified timeframe & in accordance with Company policies.
- Examine and reconcile rebate & Promotional deductions against related credit memos or contracts while reporting on deduction discrepancies.
- Be able to demonstrate knowledge of all retail deduction types.
- Maintain detailed records of deduction investigations and resolutions.
- Ensure adherence to company financial policies and industry compliance.
- Be able to use critical thinking skills to analyze and dispute claims.
- Assist with maintenance of the database of all customer contracts/agreements when input is required in this area of expertise.
- Uses the software tools available to drive efficiencies in the charge-back analysis process.
- Prepare documentation to request credit or repayment.
- Follow-ups with retailers to gather information or collect payment related to chargebacks.
- Prepare and publish reports of the aging reports.
- Present findings at bi-weekly account review with the manager
Requirements
- Night Shift - 2:30 PM IST to 11:30 PM IST
- Ability to work independently and organize/prioritize large volumes of data.
- Exceptional communication skills, both verbal and written.
- Proficient in Excel and Microsoft Office.
- Capability to work closely with cross-functional teams to achieve results.
- Complex problem solving with a focus on attention to detail.
- 2/3 years’ experience in a deduction/charge-back analysis role (preferably in retail)
- Preferably experienced in SAP S4 Hana
The position responsibilities outlined above are not to be construed as all encompassing. Other duties and responsibilities may be required and/or assigned as necessary.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Top Skills
What We Do
At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.
Dyson employs over 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.
Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world.
The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas
