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At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
- Monitoring automatic billing and performing manual billing with specific
- requirements (adding Purchase Orders, adjustments due to Tier Pricing and/or
- different billing models)
- Sending invoices and supporting documents to the clients
- • Reconciliation (reconciling invoices with usage reports)
- • Provide status on the progress of activities
- • Analyzing revenue leakages (non-invoice revenue, billing models, open offers)
- • Analyzing pre-paid balance and coordinating with Finance teams
- • Participate in cross-functional teams (Credit Risk, Internal Audit, Legal, Sales) to understand the terms agreed with the customers at the time of acquisition & jointly address customer queries
- • Following internal dunning and collection procedures to ensure payment on, or
- before the due date as per customer agreements
- • Improving the company’s cash flows by actively preventing, managing, and
- decreasing bad debt provisions
- • Continuous communication with the clients over calls and emails to
- understand their concerns in terms of bill disputes, bill break-up summary &
- any other specific requirements of the customers for processing the payments
- • Actively maintaining customer base and adapting to the Sales organization and
- segmentation of customer base
- • In-debt knowledge of billing procedures, collection procedures and
- implementation and maintenance within her/his customer portfolio
Requirements:
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Advanced English is required for this role.
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Bachelors degree on Accounting or Finances or students on last semesters on this fields will be considered.
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Good Communication with stakeholders and external clients
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Knowledge in collections and Billing management.
Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.
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What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.
We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.
Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.
Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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