We are looking for a passionate Regional Sales Training Lead to join our Sales team at M-KOPA as we scale up and drive digital and financial inclusion across our markets.
This role is essential in equipping our salesforce with the skills and knowledge needed to effectively represent our products, improving productivity, and ensuring successful onboarding and growth of new Direct Sales Representatives (DSRs) across the region.
You will be responsible for designing, delivering, and measuring impactful training programs that enable our sales teams to excel in achieving their targets.
Working closely with newly recruited DSRs, you will lead onboarding, conduct field coaching, and oversee continuous development to boost conversion rates.
By establishing a structured training environment, you’ll help ensure quality sales, support the launch of new products, and foster a positive culture of learning within M-KOPA’s sales operations.
About Us
At M-KOPA, we are committed to making life-changing products affordable and accessible. In joining our team, you’ll play a pivotal role in our mission to empower communities through effective sales training and capacity building.
With us, you will find opportunities to develop and implement strategies that make a tangible impact, fostering growth within our sales teams while shaping the future of financial inclusion across our regions.
Expertise
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4+ years of experience in field sales or capability development, preferably in financial services, micro-finance, or FMCG.
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HND or bachelor’s degree in Humanities, Social Sciences, or related field.
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Certification from professional bodies like the Chartered Institute of Personnel Development or the Association of Talent Development is an advantage.
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Strong communication, coaching, and motivational skills.
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Proficiency in PowerPoint, training facilitation, and instructional design.
Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.
Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
Top Skills
What We Do
M-KOPA is a UK-headquartered emerging market fintech that provides affordable smartphones and digital financial services. With operations in Nigeria, Ghana, Kenya, South Africa and Uganda, the company has extended over $1.5 billion in credit to more than 5 million customers. Using an innovative financing model based on daily repayments, M-KOPA provides affordable smartphones embedded with financial services that fit with the cash flow of millions of underserved individuals who earn their income on a daily basis.
By leveraging rich payments data and proprietary AI-driven analytics, M-KOPA builds a credit record for each customer which forms the foundation for a long-term financial relationship for digital loans, affordable data subscriptions and insurance.
The company employs over 3,000 staff and 30,000 sales agents across its African markets.
M-KOPA has been recognised by the Financial Times as one of Africa’s Fastest Growing Companies for the past 3 years, and by Time Magazine as one of the 100 Most Influential Companies globally for the past 2 years.
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