Regional Sales & Operations Support

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

This role will be reporting to Head of Business Planning & Operational Excellence. You will primarily be providing essential support to the operations team, ensuring the smooth execution of sales strategies, and facilitating operational processes. You will be supporting JobStreet Express business across several SEEK Asia markets.

Job Description

• Support Indonesia and Singapore leads with daily operational and administrative tasks to ensure smooth operations. Tasks includes:
• Consolidate leads from various sources.
• Upload consolidated leads to CRM system
• Download and process data from customer database and ensure records are created and updated
• Assign leads to teams to acquire or follow up on timely manner
• Create tasks for sales agents to follow up in CRM system
• Prepare daily and monthly reports:
• Prepare reports and dashboards to supervise performance and important metrics.
• Update key information into CRM system and keep accurate records on daily tasks for compilation of management reporting
• Compile sales and operational data to support business in identifying trends and opportunities.
• Support ad-hoc tasks that are vital for business operations or improvement initiatives

Qualifications

The successful candidate should meet the following requirements:

• Minimum educational requirement of a Bachelor's Degree in any field. Equivalent experience will also be considered.
• 1-2 years’ experience in sales administration or data reporting will be an added advantage.
• Good solid understanding of Microsoft Office (Excel, Powerpoint) for reporting
• Proficient in written and spoken English and Bahasa
• Strong organisational and multitasking skills.
• Willingness to learn and adapt to changes to meet the business needs
• Ability to work in a multi-tasked environment while prioritising and organising work
• Ability to work as a team and support other members during down time or peak periods
• Ability to interact with all internal and external departments and contacts in a professional manner
• Knowledge of Salesforce Sales CRM is a plus.

Desired Value

• Detailed oriented – meticulous and able to complete tasks assigned accurately and thoroughly
• Timely – perform tasks as per schedule
• Hard-working and committed - motivated to perform work with minimal direction and follow through with customers.
• Standout colleague - actively engages with team members and colleagues, fostering a collaborative environment that embraces diversity and values different perspectives.

  Desired Value

• Detailed oriented – meticulous and able to complete tasks assigned accurately and thoroughly
• Timely – perform tasks as per schedule
• Hard-working and committed - motivated to perform work with minimal direction and follow through with customers.
• Standout colleague - actively engages with team members and colleagues, fostering a collaborative environment that embraces diversity and values different perspectives.

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.