Regional Marketing Manager, Japan

Posted 3 Days Ago
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Tokyo
Senior level
Software
Zendesk is a service-first CRM company that builds software designed to improve customer relationships.
The Role
As the Regional Marketing Manager for Japan, you will collaborate with various teams to develop and execute marketing programs that generate demand and drive pipeline growth while managing budgets and measuring the impact of your initiatives.
Summary Generated by Built In

Job Description

As Regional Marketing Manager, Japan you will report to the Director, Regional Marketing, Japan and work closely with your marketing, business development and front line sales colleagues to deliver programs that champion the customer and drive pipeline growth.
 
Key responsibilities:

  • Work with the Director, Regional Marketing, Japan and your marketing peers to successfully develop and execute a program of activities that will generate demand and meet KPIs

  • Forecast, measure, track, and communicate the lead, pipeline and revenue impact of your programs

  • Forecast investment and diligently manage budgets for your programs

  • Enable GTM teams on your programs to maximise success

  • Partner effectively with APAC marketing campaigns, performance marketing and communications teams on programs run in Japan
     

What you bring to the role:

  • You are an effective verbal and written communicator who has a deep understanding of Japanese culture and market needs

  • You are fluent in Japanese and proficient in English

  • You bring 7+ years of experience in marketing or business development in a high-growth B2B SaaS business

  • You thrive in a culture of accountability and take extreme ownership of your work

  • You are curious and have a passion for developing exceptional customer experiences

  • You are adept at building productive relationships and influence across field organisations

  • You are data-obsessed and know how to leverage data and analytics to elicit and communicate key insights, and make smart decisions

#LI-MN4

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

The Company
HQ: San Francisco, CA
6,277 Employees
Remote Workplace
Year Founded: 2007

What We Do

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences— and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, co-working spaces, and Zendesk workspaces to make one team.

Why Work With Us

We know one desk doesn’t fit all. At Zendesk, we prioritize remote work because we believe great work happens anywhere. Digital first is more than where we work though. We give our employees flexibility and choice in both where and how they work while also trusting them to be a team player.

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