Search the 15 jobs at Zendesk

The Senior Premier Support Engineer will provide top-tier technical support for Korean-speaking customers, troubleshoot complex issues, collaborate with teams, mentor junior engineers, and contribute to process improvements to enhance customer satisfaction.

Seeking a dedicated SMB Account Executive with a proven track record in B2B sales to drive revenue growth by acquiring new customers and expanding existing accounts. Responsibilities include managing customer relationships, cross-selling products, leveraging data insights, and exceeding sales targets. Requires strong presentation and negotiation skills, as well as familiarity with Salesforce, Outreach, and Clari.

As a Managed Services Consultant, you will manage a portfolio of customers, optimize their use of Zendesk products, provide proactive assistance, and ensure ongoing value from their services subscription. You will collaborate with customers and internal teams to deliver world-class customer service and business consultation.

Lead and influence the EMEA Legal team for Zendesk, shape the strategic direction of the EMEA Legal practice, supervise contractual negotiations, provide legal guidance on compliance matters, and drive improvement projects within the Global Transactions practice.

Thrive in a fast-paced environment, work with new technologies, collaborate with teams and customers to create software solutions, create technical proposals, promote continuous learning.

Collaborate with customers to design and implement technical solutions using Zendesk, lead projects, mentor junior colleagues, and maintain technical product expertise across Zendesk's product line.

Responsible for configuring Zendesk solutions, consulting on configuration best practices, and providing hands-on support for customers. Collaborate with global team to ensure ongoing value for customers. Work directly with customers across different regions.

Lead the development and execution of communications plan for Japan, collaborate with global Communications function, develop thought leadership narratives, manage relationships with PR agency, oversee local media relations, contribute to social media profiles

HR Compliance Program Manager responsible for managing global compliance oversight program for People and Places (P&P). Duties include creating and maintaining compliance schedules, documentation, project managing compliance activities, collaborating with stakeholders, and driving compliance on a global scale.

Looking for a support expert to set the standard for best-in-class customer support for Zendesk's Premier customers. Responsibilities include delivering technical support, providing guidance on APIs, frameworks, and SDKs, and coordinating communications during service incidents. Required skills include experience with Zendesk, technical troubleshooting, enterprise software support, and multi-vendor SaaS solutions.

Seeking a dedicated Account Executive with a proven track record in B2B sales and a passion for driving growth in the SaaS landscape. Responsibilities include acquiring new commercial customers, developing account expansion strategies, managing customer relationships, and exceeding revenue goals. Must have strong communication skills, negotiation skills, and knowledge of industry trends.

Seeking a successful Enterprise Account Executive with a proven track record in B2B sales to drive growth within the SaaS space. Responsibilities include acquiring new Enterprise customers, cross-selling to existing customers, managing key relationships, developing territory plans, leading sales cycles, and exceeding revenue goals.

Seeking a Group Manager, Lifecycle Marketing to lead strategy and a growing team in developing comprehensive B2B lifecycle marketing campaigns. Responsibilities include setting vision, overseeing campaign optimization, data analysis, and fostering team collaboration. Requires exceptional leadership and collaboration skills, with 10+ years of experience in engagement marketing strategy, 5+ years in B2B SaaS marketing, and a track record of delivering impactful marketing strategies.

Lead internal communications initiatives to keep employees engaged, informed, and aligned with the company's mission. Collaborate with senior leaders, manage communication channels, measure effectiveness, and support crisis communications. Drive employee engagement and alignment with the company's goals and culture.

Lead and manage the overall performance of the Zendesk Partner business through strategic planning and initiatives. Develop and execute plans to drive revenue growth and partner capabilities aligned with company goals. Collaborate cross-functionally and report to senior leadership for program success. Responsible for partner program design, recruitment, pricing, and communication. Define KPIs for program success and growth.