The Lead Product Designer will create intuitive automation features and collaborate with teams to enhance customer service software. Responsibilities include design strategy, interaction model refinement, and advocating for design excellence.

Provide customer support for Explore and Sunshine Conversation products, troubleshoot technical issues, and communicate complex problems to development teams.

The Senior Frontend Engineer will develop AI-driven dashboards and reporting experiences, collaborating with cross-functional teams to create high-quality, maintainable, and user-friendly interfaces.

The SMB Account Executive will drive revenue growth through acquiring new customers, nurturing relationships, and expanding accounts in the SaaS sector.

The Sr. Localization Manager oversees localization projects, ensuring quality and timely delivery, while collaborating with internal and external teams.

As a Senior Software Engineer on the Ticketing Product team at Zendesk, you will build features ensuring reliable communication through the ticketing process, manage the software lifecycle, and champion code ownership while maintaining performance and stability.

The Engineering Manager will lead a full-stack team responsible for the Zendesk ticketing systems, focusing on product innovation, team mentorship, and system performance.

The Localization Manager oversees localization projects, collaborating with the Zendesk Marketing Localization team and managing schedules, quality assurance, and risk mitigation.

As a Software Engineer - Site Reliability, you will monitor systems, troubleshoot incidents, automate solutions, and collaborate on reliability practices.

As a Senior Software Engineer - Site Reliability at Zendesk, you will ensure product reliability, troubleshoot incidents, and automate monitoring processes while mentoring junior engineers.

As a Software Engineer II, you will monitor and troubleshoot service incidents, improve system reliability, automate tools, and collaborate across teams.

Join Zendesk's full-stack team to develop and enhance the ticketing system, ensuring effective communication and addressing user needs while mentoring junior colleagues.

The Staff Software Engineer will design and develop key ticketing system features, ensure software reliability, mentor colleagues, and lead projects while communicating effectively within a full-stack team.

The Partner Solutions Consultant manages technical aspects of partner sales, coaches stakeholders, and drives partner success in selling Zendesk solutions.

The Payroll Analyst coordinates payroll cycles, ensures compliance with regulations, assists with audits, and provides customer service related to payroll inquiries across the U.S. and Canada.

The Senior Solutions Consultant will manage the technical, solution, and competitive facets of the Zendesk sales cycle. They will engage with Enterprise and Mid Market executives, acting as the technical bridge between the sales team and prospects. Responsibilities include mapping customer requirements to software solutions and delivering technical information to enhance customer satisfaction.

As a Senior Software Engineer, you will drive innovation, contribute to software development, mentor team members, and engage in design processes, while maintaining high-quality code.

Lead and develop finance application teams ensuring optimal performance across Quote to Cash, Record to Report, and Procure to Pay processes. Drive scalable financial operations and oversee technology solutions aligning with business objectives.

The role involves developing and implementing sales commission plans, leading global coordination of compensation strategies, analyzing effectiveness, and managing a team of compensation professionals.

As a UX Researcher at Zendesk, you will conduct user research and analyze qualitative and quantitative data to inform design recommendations. Collaborating with cross-functional teams, you will help enhance customer experiences by understanding user behavior through various research methods and creating impactful reports for stakeholders.