The Senior Engagement Manager at Zendesk will lead complex client projects, ensuring high-quality delivery and client satisfaction while mentoring junior team members and contributing to the enhancement of project methodologies. This role includes strategic oversight, risk management, and collaboration with various departments to optimize project outcomes.

The Director of Corporate Strategy & Development will acquire and integrate companies into Zendesk, collaborate across teams, build financial models, and lead the corporate development lifecycle, focusing on market opportunities and successful integrations.

The Digital Sales Representative at Zendesk is responsible for managing inbound leads and customer inquiries, providing product expertise, conducting discovery calls, and meeting performance metrics. The role emphasizes achieving activity and revenue goals while enhancing customer satisfaction in a fast-paced environment.

As a Business Development Representative at Zendesk, you will drive new business by managing an outbound leads pipeline and providing exceptional customer experiences. The role involves strategic prospecting to generate high-value leads and requires strong communication skills in both Spanish and English. You will work in a hybrid model, attending the Lisbon office three days a week and remotely for two.

The Revenue Recognition Analyst will focus on preparing monthly bookings, analyzing Accounts Receivable Reserves, managing process improvements, supporting audit processes, and collaborating with cross-functional teams for accurate reporting in compliance with standards.

The Digital Sales Representative will engage with inbound leads and existing customers through various channels, resolve inquiries, conduct discovery calls, provide product demos, and strive to meet sales targets while fostering customer relationships.

The Senior Director, Technology Operations will lead IT teams at Zendesk in Pune, focusing on team development, strategic planning, and innovation. Responsibilities include fostering a collaborative culture, executing IT initiatives, enhancing service delivery, managing stakeholder relationships, and advocating for a diverse and inclusive environment.

The Senior Manager, AI Sales at Zendesk will lead the AI sales team in North America, focusing on exceeding ambitious sales targets and developing strong customer relationships. The role includes hiring and mentoring sales specialists, collaborating with core sales teams, and enhancing AI solutions to meet customer needs.

The Services Consulting role focuses on guiding customers through the onboarding process for Zendesk products, ensuring a smooth implementation by understanding their business needs and defining project scopes. Responsibilities include designing AI solutions, managing customer expectations, and collaborating with internal teams for effective change management.

The Senior Software Engineer will enhance and modernize Zendesk's workflow tools, working on both backend and frontend development using Ruby on Rails and React. Responsibilities include participating in the software lifecycle, mentoring junior engineers, maintaining software reliability, and collaborating with team members.

The Partner Solutions Consultant at Zendesk leads technical aspects of the partner sales cycle, focusing on coaching partner teams and driving solutions. They are responsible for maintaining relationships, conducting onsite demonstrations, and ensuring technical alignment with partners to enhance customer success.

The Business Development Representative will engage with prospects in the Greater China Region to identify and qualify business opportunities. Responsibilities include generating a high-value sales pipeline, collaborating with the sales team, and managing a pipeline of prospects, all while providing excellent customer experiences.

As a Staff Software Engineer at Zendesk, you will lead the design, development, and delivery of high-quality software solutions, mentor engineers, and collaborate with cross-functional teams to enhance the custom data platform. You'll drive architectural decisions and implement scalable solutions for enterprise clients while ensuring code quality and system performance.

As a Senior Software Engineer at Zendesk, you will drive engineering excellence by designing and developing high-quality software solutions. Collaborate across teams to enhance data customization capabilities and mentor team members to foster skill development. Ensure delivery of reliable software while participating in project discussions and code reviews.

As an SMB Account Executive, you'll focus on growing the SMB account base by hunting for new opportunities, managing customer relationships, and ensuring high satisfaction while driving revenue growth. You're expected to collaborate with teams, consistently build a sales pipeline, and use insights for effective prospecting and retention strategies.

As a Senior Golang Software Engineer at Zendesk, you will lead technical initiatives, mentor junior engineers, and contribute to the entire software development lifecycle. Your role includes designing large-scale software solutions, collaborating with stakeholders, and managing architectural decisions using technologies like Golang, Docker, and AWS.

As a Product Led Growth Sales Specialist, you'll handle inbound customer inquiries, provide support, guide clients in their buying journey, and assist in driving revenue by collaborating with core sales teams. This role requires excellent communication and organizational skills, with the opportunity to develop expertise in Zendesk products and contribute to customer satisfaction and engagement.

The Senior Product Manager at Zendesk will drive the development of reporting capabilities for the Explore product. This role involves collaborating with design, QA, and engineering teams to enhance product features based on customer needs, as well as developing strategies for product marketing and user training.

As an Inbound Sales Development Representative, you'll qualify leads, create opportunities in Salesforce, and schedule meetings with Account Executives, while achieving weekly metrics in a dynamic team environment.

The Senior Principal, Business Transformation will lead complex strategic initiatives that align corporate strategies with execution-ready programs. This involves collaboration with senior leadership and stakeholders to drive business results through strategic planning, change management, and program execution, while also mentoring junior team members.