Quality Specialist

Posted 3 Days Ago
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Wadeville, Ekurhuleni Metropolitan Municipality, Gauteng
Entry level
Industrial • Manufacturing
The Role
The Quality Specialist is responsible for supporting corporate and regional strategic accounts by tracking micro data, facilitating problem-solving sessions, and maintaining customer performance through collaboration with sector specialists. The role involves engaging with customers and the commercial team, presenting reports, and emphasizing value addition and customer-centric approaches.
Summary Generated by Built In

For corporate and regional strategic accounts, accountable for driving support to customers to aid in exceeding micro targets:

-Tracking of weekly micro data

-Tracking closure and escalation on Diversey and site actions

-Deploying our sector specialists to areas where validations are required, and problem solving needed

-Drive updates in the weekly micro problem-solving sessions on behalf of Diversey

-Customer governance meetings - Monthly dashboard overview on quality support (micro performance with key callouts on Diversey actions and where support is needed)

For corporate and regional strategic accounts, where micro results are above target, accountable maintaining this performance through the above actions in collaboration with our sector specialists

Regular travel will be required

Good communication skills / Engagement with the commercial team and customer

Good presentation and report writing skills

Active listening skills

Having a mindset on adding value and being customer centric

Committed to growth and development

The Company
Wilmington, DE
5,522 Employees
On-site Workplace
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents.
Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row.

For additional information about Solenis, please visit www.solenis.com or follow us on social media

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