WILBERT INC
As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Under broad supervision, responsible for conducting internal quality controls concerning particular areas or company products to insure they fulfill given quality procedures and norms. Monitors and records inconsistencies with quality procedures and norms. Prepares quality analyses and recommends necessary quality procedures changes. Records and analyzes customer claims. Prepares reports on rejected or defective products. Role typically requires between 3 and 5 years of experience.
Role and Responsibilities
- Helps support building a strong team that is cross functional across all Departments
- Ensures customer and regulatory requirements are met
- Maintains and audits the effectiveness of the Quality Management System
- Ensures that our products meet established specifications and standards
- Interprets drawings, blueprints, schematics and formulas
- Performs testing of product and operational procedures
- Records and analyses test data
- Evaluates data identifying non-conforming material and products
- Presents data using charts, graphs and reports
- Recommends modifications to specs and standards to achieve optimum quality
- Creates and implements statistical control processes
- Trains associates in SPC procedures
- Trains associates on Standardized Work
- Recommends and supports business decisions that impact the performance of the operation
- Reviews, inspects and analyzes incoming material to specifications and requirements
- Receives, reviews, analyzes and documents customer complaints and/or returns
- Leads cross functional teams that employ root cause analysis and other techniques to identify and permanently resolve problems
- Drives quality culture to maintain ISO/TS certification, and favorable customer Quality ratings
- Demands discipline and execution of proper procedures
- Liaisons between Wilbert plastic services and customers
- Interacts with customers, suppliers, and internal Wilbert personnel to ensure specifications and standards are met
Qualifications and Education Requirements
- Bachelor's degree (B.A.) or equivalent; or 4-5 years related experience and/or training; or equivalent combination of education and experience.
- Experience in LEAN Manufacturing, Six Sigma, ISO, Kaizen and other models
- Experience as an automotive supplier preferred
- Experience in plastics industry preferred
- All required WilbertU Courses based on job title
Preferred Skills
- Proven customer communication experience and ability to remain professional and courteous with customers at all times
- Strong technical skills and an understanding of statistics.
- Expertise in quality management systems and PPAP documentation
- Above average proficiency in office systems software – word processing, spreadsheets, database
- Above average ability to create and present data using charts, graphs and reports
- Skills to interpret drawings, blueprints, schematics and formulas
- Strong problem-solving skills including the ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to work independently or within a group setting
Additional Notes
*The above job description is a broadly-based description and is not intended to contain all specifics of a particular job. This description is not a contract for employment. It does not include all aspects of the position such as potential duties assigned by supervisors with the requirement for flexibility in helping others for the company’s overall benefit.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.
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What We Do
Marmon Holdings, a Berkshire Hathaway company, comprises more than 120 autonomous businesses serving diverse industries and markets worldwide