Company Description
The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.
Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a “Project Trainee” and play your part in the “Commercial Domain.”
On this journey, you will report to “Manager, Strategic Account Management”.
Job Description
- Respond to Pandago queries promptly and efficiently.
- Resolve issues pertaining to Pandago orders, ensuring a seamless experience for customers.
- Provide live order support and real-time assistance.
- Troubleshoot and clear logistical issues related to deliveries.
- Identify and highlight fraudulent activities to mitigate risks.
- Provide and verify return proofs for disputed orders.
- Collaborate with relevant teams to enhance operational efficiency.
- Maintain accurate records of order issues and resolutions.
Qualifications
- Bachelor’s degree in business-related field.
- Must have strong work ethic, self-starter approach, integrity and demonstrated ability to lead and develop him/herself & a high performing team.
Additional Information
What does your playfield look like?
- We work in a flexible but fast paced environment.
- We start and end with customers to deliver exceptional service.
- We love to innovate, prioritize, decide, and deliver.
- We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
