Project Manager, OSP

Posted 3 Days Ago
Be an Early Applicant
Farmers Branch, TX
67K-100K Annually
Senior level
Cloud • Enterprise Web • Information Technology • Other
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The Role
The Project Manager, OSP will manage customer support and fiber connectivity solutions, oversee project execution and installations, coordinate with vendors, provide technical expertise in fiber optics, manage budgets and schedules, and ensure compliance and communication across projects. This role also involves procurement, risk management, and on-site surveys, with a requirement for travel.
Summary Generated by Built In

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Project Manager, OSP to be primarily responsible for providing end-to-end customer support, solutions, planning and implementing fiber connectivity solutions, managing customer orders, handling customer service requests, coordinating installations, executing and serving as single point of contact for customers, post-sale, providing direction and project ownership by leading the implementation, execution and communication of projects / orders for customers.

The successful candidate will live in the Dallas/Fort Worth Area.

Responsibilities:

  • Daily management of splicing vendors across multiple projects to expedite the splicing and testing of fiber optic routes.

  • Assess and validate requirements (routing, fiber counts, hut spacing, etc.) for new route planning to ensure route objectives are clearly defined and meet stakeholder requirements.

  • Coordinates access to customer and network points of presence for fiber splicing and testing vendors.

  • Provides specialized telecommunications technical expertise related to fiber optic splicing & testing.

  • Collaborates with internal project managers to refine project schedules and budgets. Actively manage schedule, vendor process and documentation requirements and budget throughout project execution.

  • Ensure compliance with splicing activity maintenance scheduling and customer notification processes.

  • Provides direct interface with customers, subcontractors, jurisdictional authorities and interoffice personnel. Supports customer meetings as necessary which requires in person meetings and travel to client and/or construction sites.

  • Oversees procurement of equipment and materials required for project implementation. Actively monitor material stock and order lead times to negate material delays.

  • Proactively identify and mitigate project risks and develop contingency plans.

  • Conduct construction resource planning to ensure project objectives are met.

  • Develop RFPs for the splicing & testing of routes. Manage the RFP process and negotiate with bidders to ensure the lowest qualified awards are made. Diligently manage the contract terms throughout the life of each contract.

  • Provide project-level and executive project reporting including regular updates to our key stakeholders.

  • Ensure routes are delivered on time, on budget and as per construction standards.

  • Deliver splicing documents to the support teams in a timely manner to ensure route is properly documented.

  • Perform on-site surveys and attend field meetings required to ensure projects meet the delivery/ commitment dates identified.

  • Meet with various municipalities and vendors to review project scope and to ensure positive communication is maintained.

  • Required to participate in the Emergency Restoration On Call rotation.

  • This position will require travel as necessary to support the projects assigned (15-50% estimated). This could entail periods of significant travel at critical times for the project.


Qualifications:

  • Bachelor's Degree preferred, preferably in Engineering or other related technical field, or equivalent work experience. Business degree/acumen a plus.

  • Minimum of five (5) years in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience.

  • Minimum of five (5) years familiarity with all types of outside plant construction and experience managing large capital projects.

  • Familiar with all facets of OSP management, including quoting, construction and delivery.

  • Working knowledge of construction standard, fiber specifications and optical network design principles.

  • Fiber optic cable splicing and testing knowledge.

  • Must be able to understand and read construction and splicing documents.

  • Demonstrated exceptional problem solving skills.

  • Ability to communicate technical topics clearly and effectively with both internal and external customers.

  • Familiar with Email, MS Excel, Word, Google Earth and AutoCAD.

  • Must be able to manage multiple RFP and design construction schedules and responses. Proven negotiation skills.

  • Business minded and able to maintain a commercial focus.

  • Must possess a valid driver’s license with no major infractions in the past 5 years. Employee is expected to drive as required to his/her assigned projects in order to ensure on time and on budget delivery.

Base Salary Range: $66,500-$99,750 USD/annually, commensurate with experience.

Benefits, Rewards & Wellness

  • Excellent Health, Dental & Vision Insurance

  • Retirement 401(k) Savings Plan

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Top Skills

Autocad
The Company
HQ: Boulder, CO
4,000 Employees
Hybrid Workplace
Year Founded: 2007

What We Do

Zayo Group Holdings, Inc. is a leading global communications infrastructure platform, delivering a range of solutions, including fiber & transport, packet and managed edge services. Zayo owns and operates a Tier 1 IP backbone spanning 134,000 miles across North America and Europe. By providing this mission-critical bandwidth to its category-leading customers across the wireless, hyperscale, media, tech and finance industries, Zayo is fueling the innovations that are transforming society. For more information, visit https://zayo.com.

Why Work With Us

We are ambitious and collaborative. Our culture is centered on excellence and exceeding customer expectations through high performance, big ideas, and a growth mindset.

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