Product Operations Manager

Posted 5 Days Ago
Be an Early Applicant
Amsterdam
Mid level
Cloud • Software
The Role
As a Product Operations Manager, you will optimize product lifecycle processes, enhance team efficiency, ensure stakeholder alignment, improve processes, manage product analytics, gather customer feedback, and execute product launches while fostering cross-functional communication.
Summary Generated by Built In

Bynder goes far beyond managing digital assets. Our digital asset management platform enables teams to conquer the chaos of proliferating content, touchpoints, and relationships in order to thrive.


With powerful and intuitive solutions that embrace the way people want to work, and a richly integrated ecosystem, We are the brand ally that unifies and transforms the creation and sharing of assets, inspiring teams, delighting customers, and elevating businesses. 


Our  500+ employees, known as ‘Byndies’, together constitute the world’s most extensive pool of digital asset management expertise. We enable more than 1.7M users across more than 3,700 organizations, including Spotify, Puma, Five Guys and Icelandair.

Founded in 2013, we have eight  offices around the globe, including the Netherlands, USA, Spain, UK, Australia and UAE. For more information, visit www.bynder.com.

Job DescriptionRole Overview

As a Product Operations Manager, you will play a crucial role in optimizing our product lifecycle processes. In this individual contributor role, you will play a critical part in improving our product team's efficiency, aligning cross-functional operations, and ensuring that product strategies are executed with precision. You will work closely with product managers, customer success, engineering, and leadership to drive operational excellence and enable data-driven decision-making.

Key Responsibilities

  • Operational Excellence: Develop and maintain scalable processes to streamline workflows across product management, engineering, and other cross-functional teams.
  • Stakeholder Alignment: Act as a central liaison between product, engineering, sales, and customer success teams to ensure alignment on priorities and goals.
  • Process Improvement: Identify bottlenecks in product development and launch processes, and implement solutions to improve speed and quality.
  • Data Insights: Own and improve product-related analytics, metrics, and dashboards to measure product performance and drive key business decisions
  • Tool Optimization: Manage and optimize the use of product tools (e.g., ProductBoard) to support the product team's needs.
  • Customer Feedback Management: Design and execute feedback loops to gather customer insights, prioritize feedback, and inform product roadmaps.
  • Documentation & Communication: Maintain clear documentation of processes, policies, and workflows while ensuring effective communication across teams.
    Launch Execution: Scope out business needs, execute product launches and GTMs, delivering more value to users, faster.

What We're Looking For

  • Experience: 3+ years in Product Operations, Product Management, or a related field within a SaaS environment.
  • Skills: Strong analytical skills, excellent project management abilities, and a knack for process optimization.
  • Knowledge: Familiarity with B2B SaaS and Agile Product Processes
  • Communication: Outstanding written and verbal communication skills.
  • Tech Savvy: Proficiency in using product management tools (e.g., Jira, Productboard), data analysis software (e.g., Heap, Amplitude, Thoughtspot, Tableau) and automation tools (e.g.  Zapier, Tray.io)
  • Problem Solver: Ability to think strategically and solve complex problems efficiently.
  • Team Player: Collaborative mindset with a passion for driving team success.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment with a strong focus on execution.

Why you'll love Bynder!

At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun. It’s common to find colleagues hanging out after work - if you believe in "be nice, work hard, have fun", you'll have an office full of friends.

What we have:

  • Challenging and inspiring work environment
  • Flat hierarchy where your voice will be truly heard
  • An experienced team is ready to welcome you anytime
  • Unlimited vacation policy
  • Amazing office in the heart of Amsterdam and Rotterdam

Our Commitment:

Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences.  At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective make Bynder even better.  At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin, or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves.

Just as we are never finished innovating, Bynder’s commitment to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action.

Top Skills

Amplitude
Heap
JIRA
Productboard
Tableau
Thoughtspot
Tray.Io
Zapier
The Company
Boston, MA
427 Employees
On-site Workplace
Year Founded: 2013

What We Do

Before Bynder, first-generation digital asset management systems run by IT departments were too slow and difficult to use.

Bynder launched in 2013 as the first pure SaaS DAM, and it was quickly recognized for its intuitive user experience. Today, thousands of brand and creative teams around the world use the powerful and easy-to-use platform to provide the right, on-brand assets across the enterprise.

As digital transformation accelerates, Bynder leads the evolution to the 3rd wave of DAM: the creative content engine that brands need to power personalized digital experiences. Bynder’s vision is to elevate marketing creativity to the heart of digital experience so brands can build authentic relationships.

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