Recognised as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are growing.
Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.
Scope of RoleThe Product Manager AI role is open to remote or Hybrid (London Tech Hub), reporting into the Chief Product Officer. We are looking for a dynamic and strategic Product Manager to lead the development and execution of AI-powered products and solutions. We ask that you have a deep understanding of AI/ML technologies, market trends, and customer needs to drive innovation and product excellence.
You will have experience in AI product development, working with data scientists, engineers, and business teams to bring AI-driven solutions to market
As an Product Manager AI, you will:AI Product Strategy
Define and lead the AI product roadmap, aligning with Business OKRs and market needs.
- Identify opportunities to use AI/ML technologies to create, scalable, and customer-centric solutions.
- Stay ahead of industry trends, new AI technologies, and competitive landscape to inform product decisions.
Product Development & Execution
- Collaborate with AI engineers, data scientists, and software developers to build and launch AI-powered products.
- Define and prioritise AI-driven features, ensuring they are impactful, technically possible, and aligned with our goals.
- Work with teams to ensure seamless integration of AI models into product workflows.
- Establish clear KPI and success metrics to track AI product performance and lead continuous improvement.
Go-to-Market (GTM) & Customer Engagement
- Develop GTM strategies for AI products, including positioning, messaging, and customer adoption plans.
- Partner with sales, marketing, and customer success teams to lead AI product adoption.
- Gather and analyse customer feedback, iterating on AI-driven features to enhance user experience and growth.
Data & AI Governance
- Ensure ethical, responsible, and bias-free AI implementation, following compliance and regulatory standards.
- Work with legal and compliance teams to manage AI-related risks and data privacy considerations.
You will have:
- 5+ years of experience as a Product Manager, with at least 2+ years in AI/ML-focused products.
- Experience with AI/ML technologies, including NLP, computer vision, deep learning, and generative AI (GPT, BERT, LLMs).
- Experience working with AI/ML engineering teams and a solid grasp of model development, training, and deployment.
- Familiarity with MLOps, cloud-based AI services (AWS, GCP, Azure), and AI-powered analytics.
- Experience defining and executing product roadmaps, from idea to launch and scale.
- Strong data-driven mindset, with experience in A/B testing, user behaviour analytics, and performance metrics.
- Experience communicating product updates, milestones, and progress to internal and external partners, with the ability to translate complex AI concepts into value for stakeholders.
Our Benefits
- Health Insurance and Dental Health Cover for you and your dependants
- Employee Assistance Programme
- Pension
- Flexible Hybrid Working
- Enhanced Parental Leave
- Travel Insurance
- Life Assurance
- Income Protection
- Referral Bonus
- Buy and Sell Holiday
- Training Reimbursement
ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.
We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.
Top Skills
What We Do
ITRS drives unified, intelligent monitoring to create competitive advantage from IT performance. The ITRS monitoring platform gives customers actionable intelligence from their IT. It enables users to identify, rectify, and actively prevent IT failures from happening - now and in the future – and drive better business performance from the outcomes.
By monitoring on-premises, cloud or hybrid IT estates, ITRS users can improve operational resilience for compliance and business continuity purposes. Other benefits include cost efficiencies, increased flexibility of their IT environments and improved customer experience.
With deep monitoring capabilities for legacy technologies, dynamic cloud environments and service-based architectures, ITRS serves more than 4,500 clients worldwide.
