Product Manager - 12 Month Fixed-Term

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

This will be a 12 month fixed-term role based in our Melbourne office!

About the team

The Pricing & Packaging Product team is one of the core areas for Xero. We partner with multiple teams across Xero and help monetise new products, new markets and create beautiful buying experiences for our customers and internal partners. We are looking for a dynamic and passionate Product Manager to join our team and bring some of our key pricing and packaging initiatives to life.

What you'll bring:

• 3-5 years of product management experience, ideally in a SaaS or technology-driven environment.
• A proven ability to understand customer needs and translate them into impactful solutions.
• Strong data-driven decision-making abilities and experience with A/B testing or similar methodologies.
• The ability to work closely with technical and non-technical teams in parallel, across multiple timezones. 
• The ability to build effective relationships and influence across all levels of the business leveraging excellent stakeholder management, open communication style and interpersonal skills
• Comfort working in a fast-paced, iterative environment with a focus on continuous improvement.

As a Product Manager, you will be doing the following:

• Collaborate cross-functionally: Partner with engineering, design, and data teams to define and execute product initiatives.
• Develop and execute strategies: Build and own the roadmap for one of the capability areas of our domain - including improvements and innovations.
• Focus on customers: Engage with customers and stakeholders to deeply understand their needs and ensure our solutions meet and exceed their expectations.
• Test and learn: Implement experiments and leverage data insights to continuously refine and optimize pricing and packaging strategies.
• Drive results: Monitor product performance, analyze key metrics, and ensure alignment with business goals.
• Communicate effectively: Serve as the bridge between technical and non-technical teams, translating complex concepts into clear, actionable plans.

Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life. 

At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.