Product Account Supervisor

DCI Marketing, Inc.

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Who We Are:

With 80 years of experience serving global brands in the automotive, consumer electronics and cosmetics industries, DCI has seen it all. Our team of seasoned marketing professionals understand retail realities and knows how to blend insights, innovation, and execution to deliver solutions that resonate with today's ever-changing consumers. Drawing upon that deep knowledge and hands-on experience, our team has unmatched skill in making complex, multifaceted projects simple – bringing all the pieces together in the most effective way.

About the Role:

This role is responsible for developing and managing client product information across various internal departments, client business groups, agency partners and vendors to ensure we deliver high quality information to meet deliverables. The Product Account Supervisor has a strong understanding and knowledge of product information, client processes and how they both integrate into multi-channel marketing programs and projects. Candidate must have an exceptional attention to detail, with a solid understanding of data analyzing and problem solving. The Product Account Supervisor provides internal and client teams with innovative, strategic and actionable solutions that support client goals and account growth or cost savings.

What You'll Do:

• Responsible for analyzing, researching, developing and maintaining product/vehicle information, as well as acting as the knowledge expert; proactively communicating information, status and direction to clients, internal teams and agency partners.
• Must have an exceptional attention to detail, with a solid understanding of data analyzing and problem solving.
• Anticipate client needs or changes and ensure appropriate solutions are in place to effectively manage those needs.
• Develop, maintain and grow client relationships by consistently offering reliable and relevant product expertise and value.
• Ensure consistency with product line information and strategy across multiple media projects.
• Develop and manage key strategic relationships with partners, vendors and client groups to effectively deliver client work and reinforce a strong agency relationship.
• Show initiative and desire to learn by staying up to date with industry trends, consumer insights, marketing technology and applying this information to actionable solutions and thought leadership activities.
• Identify, assess and bring forward new opportunities, proposals, cost savings, or process efficiencies that demonstrate client business understanding and support account growth.

What We're Looking For:

• 4-7+ Years of product and marketing experience, preferably with General Motors brands.
• Bachelor’s Degree in Marketing, Communications or equivalent combination of education/training and experience.
• Highly focused self-starter who works independently and collaborates well with colleagues at all levels.
• Superior analytical aptitude with the ability to quickly review and interpret vehicle ordering data.
• Strong client services focus and overall positive attitude with ability to effectively manage multiple priorities and deadlines with high attention to detail.
• Ability and desire to travel to General Motors Headquarters (Warren, Michigan), agency and vendor offices 15-20%.
• Excellent interpersonal, verbal, and written communication skills, as well as presentation skills.
• Demonstrates a desire to learn and develop existing or new skills.
• Highly proficient in Outlook, Word, Excel, PowerPoint and database management.
• Experience with JIRA and ZiFlow applications is desired, but not required.

Why DCI?

DCI provides our employees with a positive and comfortable work environment. We celebrate our wins at work as well as personal milestones. We find plenty of ways to stay connected to one another and to relax and unwind whenever we can.

We recognize the importance of supporting our employees at work and in their lives and are proud to offer the following benefits:

• 401(k) with matching program
• Health insurance
• Flexible health spending account
• Dental & vision insurance
• Life insurance
• Disability insurance
• Paid time off, plus 12 company holidays
• Paid sick time
• Tuition reimbursement
• Employee assistance program
• Flexible schedule
• Casual dress code

DCI Marketing is an Equal Employment Opportunity company.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.