Principal, Global People Transformation

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Principal, Global People Transformation, to join the People Transformation & Systems team on our journey to always deliver amazing experiences. 

Join the team that champions the employee experience at Delivery Hero. As part of the People & Culture Team, you’ll help attract, develop, and retain top talent, creating a workplace where people feel valued, supported, and empowered to grow. With each initiative you support, you’ll be building a positive culture that fuels innovation, teamwork, and a sense of belonging across our global organization. 

You’ll provide essential support that helps optimize workflows and empower leaders to focus on strategic priorities. Your contributions will drive productivity and ensure that our teams are equipped to deliver great results, ultimately helping Delivery Hero achieve its vision and goals.

As a Principal, Global People Transformation, you will be responsible for leading and driving the transformation of our organization’s global people processes and systems. Your primary focus will be on streamlining people’s operations and controls, implementing global solutions, and ensuring compliance with local regulations across multiple countries. This role requires a combination of ownership, caring for the employee experience, bias to action, strong project management skills, deep People expertise, and the ability to influence cross-functional teams and stakeholders.

Key Responsibilities:

• Lead the transformation of global People processes and systems, driving excellent employee experience, efficiency, data accuracy/availability, and automation across multiple countries.

• Execute the global People Transformation strategy aligned with the organization’s goals and objectives.

• Single Threaded Leader across functions such as People, Finance, Accounting, People Tech, and Tax to ensure understanding of current state, change impact analysis, dependencies, and implementation of the future state.

• Assess current People processes, controls, and systems, identifying areas for improvement, and implementing best practices and streamlined workflows.

• Manage and coordinate global People System implementations, including vendor selection, integrated project planning, change management, and system configuration.

• Ensure compliance with local employment, tax regulations and statutory requirements in all countries of operation.

• Collaborate with cross-functional teams to integrate People Systems with Workday, Time and Attendance systems, SAP, and other relevant products.

• Lead People data migration and cleansing activities, ensuring data accuracy and integrity in the new systems.

• Help develop and deliver People training programs to internal and stakeholder teams to enhance knowledge and ensure adherence to People processes and procedures.

• Bring added value to the company to stop leakage, mitigate risk, and improve decision making.

• Monitor and report on global People performance and metrics, identifying trends and making recommendations for continuous improvement.

Qualifications

• Customer obsessed! Striving to deliver the best employee experience.

• Proven experience as a Global People Transformation Manager or in a similar role, leading global transformations initiatives in a multinational company.

• Exposure to managing complex global projects at scale.

• Experience in managing vendors and ensuring compliance with service level agreements.

• Familiar with Workday, or similar, and their integration with other systems.

• Knowledge of global People processes, controls, systems, regulations, and compliance requirements.

• Strong ownership to manage end-to-end processes and implementing solutions that serve employees and the company.

• Excellent analytical and problem-solving skills to address complex transformation challenges. Not afraid to challenge the status quo. Able to disagree and commit.

• Strong organizational and time management skills to handle multiple projects and priorities with bias to action.

• Growth mindset to learn from mistakes, stay updated with changes in global regulations, and technology advancements.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading 

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.