People Operations Coordinator

Summary:  

HighRadius is searching for a People Operations Coordinator to join our growing People & Culture team! In this role, you will manage the end-to-end process for joiners, leavers, and employment changes in HR systems, as well as maintain employee files for North American and European teams. Your day-to-day will also include auditing HR systems, handling VOE requests, processing unemployment claims, and reporting. 

This role is a great fit if you’re looking to develop more skills in the human resources space and grow your career. You’re a great candidate if you thrive in ambiguity, enjoy building scalable processes, and are looking to work smarter, not harder. As a result, this role is full time, 5 days a week, 8 hours in-office and is a great opportunity to learn from your People Operations teammates! HighRadius is a casual office environment, located in Houston.

Role & Responsibilities:

• HRIS: Continually find ways to optimize all our systems and ensure that employee data is updated accurately on a timely basis. Data loading and modeling of mass HR data changes. 
• HR systems include but are not limited to: ADP WorkForceNow, Expensify, DarwinBox, Genie, Compensation, and Performance Management systems, etc.
• Data Integrity: Maintains communication with the payroll team & appropriate HR staff in all areas as needed, to ensure employee data information is accurate and issues/errors are addressed in a timely manner. Ensures accuracy and integrity of organizational data within all HR-related systems.
• File Maintenance & Record Management: Ensures and updates employee files
• Processing of all employee changes, such as new hires, status changes, and terminations
• Reporting: Taking report requests from various partners, cleaning the data, and creating business reports that provide insight into key data points, both ad-hoc and standard reports
• Prepares and distributes ad-hoc, weekly, monthly, quarterly, and annual reports
• Regularly examine data reports to locate and resolve mistakes throughout.  
• Access existing databases and create processes for storage of new data. 
• Benefits: Assist with benefits administration, such as:
• Reconciliation of benefit invoices
• Troubleshoot file feeds
• Reviewing and approving benefit enrollments and changes in HRIS
• Liaison with payroll system and benefits vendors for system integrations
• Special Projects: Deliver HR initiatives through completion and create reporting to track progress
• Compliance: May serve as a point of contact for internal process audits, unemployment claims processing, workers' compensation claims, etc.
• Playbooks Development: Create and update plays (SOPs) to continually improve and document processes for consistency and sustainability
• HR Support: Provides support for People Operations requests and inquiries from stakeholders.
• Other duties as assigned.

Requirements:

• 1-5 years of experience working in HR Operations/Reporting in a fast-growth environment
• Minimum of 2 years of experience with a High School Diploma; or 
• Minimal experience with a Bachelor's degree
• Strong organizational and time management skills, ability to determine priority tasks in a fast moving, changing environment
• Ability to keep all employee information confidential 
• Operates with high attention to detail, errors tending to zero, and delivers high-quality results

Perks & Benefits:

• Performance-based bonus or commission (for eligible roles)
• Remote flexibility for certain roles
• Competitive benefits, 401k matching plan and wellness resources
• Chance to earn stock options for top-performers
• Paid parental leave
• Paid company & flex holidays
• ZINGy environment: quarterly events, team outings, and MORE!

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