About the Team
The Global People Operations Team is dedicated to delivering seamless service, prioritizing the needs of Mironeers and our business. We aim to establish a comprehensive around-the-sun support model. Embracing a frictionless and data-driven approach, we advocate for employee self-service to boost autonomy and efficiency. Our mission centers on maintaining secure, compliant, and agile global people operations.
About the Role
Are you passionate about creating an exceptional employee experience? Do you thrive in a fast-paced, detail-oriented environment? We’re looking for a talented People Operations Specialist to join our team in Austin, Texas.
In this role, you’ll be the go-to person for employee support in the US, ensuring the smooth execution of People processes while maintaining data integrity and compliance. Reporting to the US People Operations Team Lead, you’ll have the opportunity to directly influence the success of our People Operations function, contributing to our company’s growth and an engaged workforce.
This is your chance to elevate your People career by getting to be a part of a global and having exposure to many parts of HR (service delivery, benefits, people tech, and talent).
What you’ll do
- Frontline People Support: Act as the primary point of contact for employee inquiries, demonstrating empathy and accountability. Provide timely and accurate responses to questions related to HR policies, procedures, and benefits, ensuring a positive employee experience
- Process and Program Coordination: Efficiently coordinate and execute key People processes and programs. This includes managing onboarding for new hires, facilitating job changes, and overseeing the termination process. Ensure all activities are conducted smoothly and in compliance with company policies and legal requirements
- HR Data and Record Management: Responsible for the accurate maintenance of HR profiles, data, and other recordkeeping systems. Ensure all employee records are up-to-date and confidentially managed, adhering to data protection regulations
- Payroll Collaboration: Work closely with the Payroll Team to manage employee pay changes, commissions, and bonuses. Ensure all payroll-related modifications are accurately recorded and communicated promptly
- Benefits Administration Assistance: Provide support in the administration of employee benefits programs. Assist employees in understanding their benefits, and help resolve any benefits-related issues or queries
- People Program Support: Support the administration of various People programs, including but not limited to, performance management, employee engagement, and training initiatives. Contribute to the development and improvement of these programs to align with organizational goals and employee needs
- Continuous Improvement: Actively seek ways to improve People processes and practices. Participate in cross-functional projects and initiatives aimed at enhancing the efficiency and effectiveness of the People Operations function
- Compliance and Best Practices: Ensure all People Operations activities comply with legal and organizational standards. Stay informed about HR best practices and emerging trends to continuously elevate the quality of HR services provided
What you’ll need
- At least 2-3 years of experience in an HR-related role (coordinator, specialist generalist)
- Strong knowledge of HR principles, practices, and laws
- Experience in HRIS (Workday is a plus!) and ticketing systems (e.g. Jira)
- Strong attention to detail and proactive problem-solver
- Desire to learn and affinity for process improvement and optimization
- Strong organizational skills with attention to detail and data accuracy
- Excellent verbal and written communication skills
What's in it for you
- 401k matching + Competitive equity package
- Excellent Medical, Dental and Vision health benefits
- Fertility & Family Forming Benefits
- Flexible time off
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Up to $2,000 of charitable donation matches each year
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Top Skills
What We Do
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.
At Miro, we are a team of nearly 1800 dreamers, thinkers, builders, storytellers, and designers from all over the world. That scale is one of our strengths, along with the intentionality behind our values. We champion one another to win the world. We lead with empathy and understanding to keep ourselves humble and our product human. We dream big, aim high, and let our failures inform our future successes.
If you want to become a part of our team, keep reading to learn more about who we are and who you can become, with us.
Why Work With Us
We don't joke about our values. Everything we do, from how we hire talent, promote employees, and celebrate our people is informed by our values. Our values shape what we stand for, and what we stand against:
- Play as a team to win the world
- Focus on impact and make it happen
- Learn, grow, and drive change
- Practice empathy to gain insight
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