Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
Aircall’s Partnerships team works on creating, nurturing and fostering relationships with other businesses in the pursuit of mutually beneficial growth opportunities.
To do just that, a Partner Account Manager at Aircall must be a great networker and a skilled communicator with the analytical skills of a consultant and an entrepreneurial mindset of a startup founder. They are at the same time business experts and people experts. Their conversations with partners are mostly driven by operational and strategic business topics circling around pipelines, leads, sales tactics, our integrations, customer value, customer satisfaction, workflows, sales KPIs and business plans.
As a Partner Account Manager Apprentice, our team will guide you towards becoming that profile.
Key reponsibilities
- Reaching out and initiating meaningful conversations with potential partners, including SaaS, SI’s and other consultants/resellers.
- Participate in the organization of marketing events and handling follow-ups.
- Oversee the backend process of our sales operations, where you will track and recover deals that bring additional revenue to the company.
- Understand, analyze and upscale existing processes towards operational efficiency based on relevant KPIs.
- Use Salesforce extensively for reporting, data analytics, and intelligence gathering in order to transform ideas into actionable processes.
- Provide and improve processes for cross-functional cooperation between the Partnership Team and other internal teams at Aircall (ex. Sales Marketing and Customer Success).
Qualifications
- You have acquired -or are in the process of completing- a Bachelor’s/Master’ s Degree in Business & Management
- You are hungry to learn and are the hands-on learning type, feeling motivated by challenges and complexities
- Engaging, enthusiastic, analytical, and insightful are some of the words that describe you individually
- Teamwork, constructive collaboration and conversations matter to you
- You are a tech enthusiast, and have a clear interest in the SaaS ecosystem
- You have perfect English & French speaking and writing skills, an operational level of Spanish is a plus
- The Google workspace is familiar to you
Not musts but would be a big plus :
- Salesforce knowledge
- Prior internships or experience working in Business Operations / Business Development / Sales / Management or in a SaaS environment or Startup.
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
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Top Skills
What We Do
Aircall is the phone system for modern business. An entirely cloud-based voice platform that integrates seamlessly with popular productivity and helpdesk tools that workplaces are already using, Aircall was built to make phone support as easy to manage as any other business workflow—accessible, transparent, and collaborative.
Why Work With Us
At Aircall, we’re equally thrilled by our ambitious goals, and by the journey that will lead us there. Our culture is rooted in our mission: we believe that now more than ever, good communication has the ability to make a difference. We’re learning, trying, and improving every day.
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