Paid Media Manager

Posted 20 Days Ago
Be an Early Applicant
Scottsdale, AZ
Senior level
Artificial Intelligence • Information Technology • Software
We’re making it easier for businesses to connect with their customers and teams.
The Role
The Paid Media Manager at Nextiva will develop and execute paid advertising strategies to drive growth and engagement while optimizing campaigns. The role involves managing campaigns, analyzing data, collaborating with teams across the organization, testing new methods, and ensuring profitability of media spend.
Summary Generated by Built In
Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

The Revenue Marketing team at Nextiva is at the intersection of marketing, engineering and data science. Our work has a large and direct impact on Nextiva’s business. 

The purpose of this role is to develop and execute best in class paid advertising strategies that outperform the market. As the Paid Media Manager, you will be responsible for growing and shaping the strategic direction of Nextiva’s paid media program and meeting ambitious growth targets. 

The ideal candidate for this position will be entrepreneurial and independent with a relentless drive to optimize campaigns for maximum efficiency and effectiveness. The candidate should be data driven, product savvy, curious and comfortable taking informed risks and testing hypotheses.  

This person will have proven success with owning a full-funnel/“post-click” approach to designing successful B2B paid media campaigns.

Responsibilities:

  • Define, develop, and execute an effective strategy for paid media advertising—such as daily and hourly bid management, building systems for thousands of keywords, high-tempo paid social creative testing
  • Discover and capture new growth opportunities in Paid Media based on data analysis, and execute on ideas to drive growth, traffic and engagement
  • Identify new advertising channel opportunities and update strategies based on developments in the paid media landscape
  • Partner with senior leaders and executives across Nextiva to ensure that paid media strategy aligns with the overall company-wide initiatives and long-term objectives
  • Assume top-level responsibility for the full paid media budget, including monthly forecasting of spend and ensuring that paid media accounts remain profitable to the business
  • Collaborate on strategy for paid media landing page a/b testing to improve full-funnel performance—working closely with a CRO team to test new landing page challengers to improve post-click conversion rates
  • Own paid media ad creative testing to build a machine for rapidly introducing new creatives that push the envelope and drive performance 
  • Assess campaign performance, drive insights, identify opportunities for improvement, and drive incremental business impact through optimization and growth
  • Continuous optimization of bid strategies and A/B testing of headline, copy, ad extensions, placements, and landing pages to maximize conversion rates
  • Partnering with marketing data analytics, product marketing, marketing ops, web development, video, and design, lead the ideation and execution of paid campaigns which can drive growth
  • Delivering reports, insights, and forecasts that accurately measure channel performance, based on incrementally and efficiency
  • Ensure best practice and innovation in all paid media activities; ensure knowledge sharing across teams
  • Evaluate and test new paid advertising vendors, tools, and platforms
  • Responsible for building and maintaining strong internal and external relationships with the marketing team, vendors, and agency partners

Qualifications:

The ideal candidate will have 5+ years of B2B SaaS paid media experience. Additional qualifications include:

  • Proven experience in managing multiple functions in a fast-paced, changing environment
  • Solid financial management and analytical skills. You will be advising on a large marketing budget and must be able to demonstrate a strong ability to optimize spending based on performance
  • Experience successfully managing B2B paid media campaigns against aggressive ROI and growth goals
  • Strong strategic thinking skills and the ability to make data-driven recommendations that help reach business goals 
  • Proven track record of delivering outsized business impact through aggressive SEM campaign optimization
  • An entrepreneurial mindset with the rigor and discipline to build the business and creative competencies that will allow Nextiva to continue to stand out in the market
  • Significant paid media experience in an evolving competitive industry
  • Experience with analytics and reporting tools such as Google Analytics, Hockeystack, Supermetrics, and Google Sheets
  • Excellent writing and communication skills
  • Bachelor’s Degree in marketing, engineering, or business is preferred

Key Attributes:

  • Big, bold thinking with a track record of developing creative/innovative solutions
  • Growth mindset:
    • Humble (doesn’t assume knows everything), curious, learner
    • Sees obstacles as challenges, persistent, has “grit”
    • Comfortable with uncertainty and change
    • Doesn’t leave things to chance
  • Strategic mindset:
    • Challenges the status quo
    • Thinks frameworks/structures/systems
    • Convincing, persuasive, can explain complex things in an easy way 
    • Asks the right questions, describes their process
    • Understands the process end-to-end and can pinpoint potential pitfalls

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

  • Health 🍏 - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
  • Insurance 💼 - Life, disability, and supplemental indemnity plans 
  • Work-Life Balance ⚖️ - Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
  • Financial Security 💰 -  401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
  • Wellness 🤸‍ - Employee Assistance Program and comprehensive wellness initiatives 
  • Growth 🌱 - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Take a quick tour of Nextiva HQ in Scottsdale, AZ and see where Amazing happens!🚀

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MP1 #LI-Onsite

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The Company
Scottsdale, AZ
1,500 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Nextiva is a communications company that helps businesses build deeper connections with their customers. Nextiva combines communication channels — voice, video, collaboration, SMS, and surveys — to help businesses access the information they need at the right time to know their customers and drive business results.

Recognition and Awards
2022 | Comparably’s Best Leadership Team
2022 | Comparably’s Best CEOs for Women
2022 | Comparably’s Best Global Company Culture
2022 | Comparably’s Best Places to Work in Phoenix
2021 | LinkedIn Employee Engagement Champion
2021 | Comparably’s Best Compensation
2021 | Comparably’s Best Company Culture
2021 | Comparably’s Best CEO
U.S. News & World Report: Best Business Phone Service of 2020
2020 | Stevie Awards for Sales & Customer Service - Gold, Bronze, and Silver
2020 | Phoenix Business Journal Largest Phoenix-Area Software Firm
2019 | U.S. News & World Report Best Overall Business Phone Service
2019 | Glassdoor Top 100 Best Places to Work
2019 | Comparably’s Best Compensation
2019 | Comparably’s Best Company Outlook
2019 | Comparably’s Best Product Team
2019 | Comparably’s Best Marketing Team
2019 | Frost & Sullivan Customer Value Leadership
2019 | Gartner Peer Insights Voice of the Customer
2019 | Deloitte Technology Fast 500
2019 | azcentral.com Top Companies to Work For in Arizona
2019 | Phoenix Business Journal Healthiest Employer
2019, 2018 | Phoenix Business Journal Largest Software Firm in Phoenix
2018 | Spirit of Enterprise - ASU
2018 | Aragon Globe Innovator - Aragon Research
2018 | Mobile VoIP App of the Year - Mobile Breakthrough Awards
2018 | Comparably’s Best Company Culture


Why Work With Us

Our values are simple: Caring, Forward-thinking, and Simplicity.
_ We deeply care about people and our mission.
_ We dream big and work hard together towards it.
_ We strive to make life easier for people.

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