Search the 16 jobs at Nextiva

The Business Development Representative role focuses on identifying and qualifying sales opportunities, managing lead generation, and participating in training and certification programs. This entry-level position offers mentoring in consultative sales and hands-on experience with Salesforce.

The Customer Care Specialist focuses on delivering exceptional customer service by handling inbound and outbound calls, educating customers on Nextiva's products, addressing service requests, and ensuring a positive experience. This role involves nurturing customer relationships and ensuring retention through effective communication and problem-solving.

The Customer Care Specialist will manage inbound and outbound customer interactions to enhance retention and repurchase loyalty. Responsibilities include addressing service requests, educating customers on product value, and coordinating with various departments to exceed customer expectations.

The Expansion Account Executive at Nextiva maintains and increases customer relationships through upselling, manages account portfolios, builds pipelines to meet quotas, and demonstrates the Nextiva NextOS platform, ensuring exceptional customer service and documentation of activities in Salesforce.

The Revenue Accounting Manager will be responsible for accounting, reconciling, and reporting revenue in accordance with US GAAP standards. This role involves managing end-to-end revenue accounting processes, assisting in system clean-up, and collaborating with key stakeholders to ensure financial integrity and efficiency. The position reports directly to the Director of Accounting.

Responsible for reviewing, drafting, and negotiating various commercial agreements, providing legal advice on employment law, developing compliance programs, managing intellectual property, and assisting with mergers and acquisitions.

The Senior Technical Writer will manage developer documentation, ensuring clarity and usability for both internal and external audiences. Key responsibilities include creating integration guides, API documentation, measuring documentation engagement, and collaborating closely with engineering teams to align technical content with current standards and practices. This role involves establishing documentation standards and setting a long-term vision for improving developer experiences.

The Senior Director of Sales Operations & Strategy will develop and implement sales strategies to drive revenue growth, optimize sales processes, and align activities with business objectives. This role involves conducting market analysis, mentoring a sales operations team, and providing strategic insights based on data analytics.

The Senior Accountant will handle general accounting duties such as recording transactions, preparing monthly financial statements, participating in month-end closings, conducting financial analysis, maintaining documentation, and ensuring compliance with accounting policies. They will also assist with audits and support leadership with accurate reports.

The Business Systems Director will manage priorities across cross-functional teams including Marketing, Sales, and Customer Success. This position involves collaborating with the Business Technology team to drive technical solutions, optimize systems, and lead major projects to enhance business processes. A strong understanding of CRM and marketing systems is essential for aligning business needs with technical capabilities.

As a Mid-Market Account Executive at Nextiva, you will be responsible for selling the company's suite of products including VoIP systems and CRM to mid-market businesses. You'll manage customer relationships, exceed sales quotas, and effectively log sales interactions to maintain a healthy sales pipeline.

As a Mid-Market Account Executive at Nextiva, you will engage with mid-market businesses to achieve sales quotas by selling Nextiva's cloud-based communication solutions. Responsibilities include managing sales interactions, developing go-to-market strategies, and maintaining the integrity of the sales process, while focusing on customer success and overcoming challenges to drive results.

The Senior Product Manager will develop and prioritize product features, collaborate with development and UX teams, manage product initiatives, and ensure the product meets customer needs through research and data analysis. They will work on onboarding processes and oversee project planning.

The Senior Campaign Manager will lead end-to-end campaign execution, managing multi-channel content programs and collaborating with cross-functional teams to optimize marketing strategies that align with business priorities and drive engagement and pipeline growth in the B2B SaaS and contact center markets.

The Director of Web Development will define and execute a comprehensive website strategy for Nextiva's WordPress sites, focusing on user-centric design, performance optimization, and revenue growth. Responsibilities include leading website development, managing vendor relationships, improving user experience, overseeing content creation, and using analytics for continuous improvement.

The Solutions Consultant will support the small business sales team by providing technical consultation, understanding customer requirements, and demonstrating how Nextiva’s platform can improve business outcomes. This role involves assisting in the sales process, developing use cases, reviewing customer documents, and maintaining industry knowledge to enhance services delivered to clients.