As a Mid-Market Account Executive, you will be responsible for prospecting and qualifying leads, conducting needs analysis, managing the sales pipeline, presenting solutions, and negotiating deals to achieve sales targets while collaborating with internal teams to enhance customer experience.

The Mid-Market Account Executive will prospect and qualify leads, conduct needs analysis, manage sales pipeline, present solutions, negotiate deals, and collaborate with internal teams to enhance customer experience. They will leverage established sales methodologies to meet and exceed sales targets in the Mid-Market segment.

The Territory Partner Manager will manage and develop strategic partnerships with channel partners. Responsibilities include building a territory plan, collaborating with internal teams, and ensuring maximum pipeline growth and revenue through effective partner communication and support.

The Sales Operations Specialist will support the commercial sales segment by managing sales reports, analyzing performance data, and enhancing operational efficiency. This role collaborates with cross-functional teams to provide insights and facilitate process improvements, while being vital to the sales team's success.

The Technical Support Specialist will assist customers in utilizing website building tools, resolve technical issues related to domains and hosting, and provide exceptional customer service via phone, email, and web chat. They will recommend solutions to enhance customers' online presence and may engage in discussions about their business goals.

The Customer Service Representative will assist customers in using website building tools, handle technical support issues, and recommend enhancements to improve their online presence. They will engage with customers through various channels, diagnose issues, and maintain customer interactions in a CRM system.

As an Account Service Representative, you'll assist customers with website building tools, troubleshoot technical issues, and provide support over various communication channels. You'll also identify opportunities for upselling and help maintain strong customer relationships through effective problem-solving and guidance.

As a Customer Success Representative, you will engage with existing customers to identify expansion opportunities, conduct outbound prospecting, and assist in scheduling product demonstrations. You will maintain accurate records in the CRM, possess strong product knowledge, and strive to deliver exceptional customer experiences.

The Sales Development Representative (Existing Clients) role focuses on supporting existing customers by identifying expansion opportunities, conducting outbound outreach, and collaborating with the Expansion Sales Team to drive customer growth. This position mandates a strong understanding of Nextiva’s offerings and maintaining accurate outreach records in the CRM while delivering an exceptional customer experience.

The Customer Care Specialist focuses on delivering exceptional customer service by handling inbound and outbound calls, educating customers on Nextiva's products, addressing service requests, and ensuring a positive experience. This role involves nurturing customer relationships and ensuring retention through effective communication and problem-solving.

The Business Development Representative for Existing Clients focuses on enhancing customer relationships by identifying expansion opportunities within existing accounts, conducting prospecting, qualifying leads, and collaborating with the Expansion Sales Team to facilitate product demonstrations while maintaining accurate records in the CRM system.

The Customer Care Specialist will manage inbound and outbound customer interactions to enhance retention and repurchase loyalty. Responsibilities include addressing service requests, educating customers on product value, and coordinating with various departments to exceed customer expectations.

The Lead Generation Representative will identify expansion opportunities for existing customers, conduct outbound prospecting, qualify leads, and collaborate with the Expansion Sales Team. This role involves maintaining accurate records in the CRM and requires strong communication skills and customer service orientation.

The Senior Product Marketing Manager will strategize and execute marketing plans, align with product roadmaps, lead thought leadership content, gather customer insights, research competitors, support marketing campaigns, and enhance sales enablement efforts. Success is measured by market leadership, revenue growth, product launch effectiveness, and sales support.

The Lead Web Developer will take ownership of Nextiva's WordPress websites, focusing on functionality, performance, security, and user experience. Responsibilities include managing vendor relationships, overseeing website content, developing lead generation strategies, performing analytics, ensuring security compliance, optimizing for SEO, and leading a team of developers to drive web strategies aligned with business goals.

As a Mid-Market Customer Account Manager at Nextiva, you will drive sales, manage customer relationships, and ensure satisfaction by selling UcaaS and CCaaS solutions. Responsibilities include leading the sales process, qualifying opportunities, collaborating with partners, and achieving sales quotas while maintaining account forecasts and customer retention.

The Paid Media Manager at Nextiva will develop and execute paid advertising strategies to drive growth and engagement while optimizing campaigns. The role involves managing campaigns, analyzing data, collaborating with teams across the organization, testing new methods, and ensuring profitability of media spend.

As a GTM Marketing Specialist at Nextiva, you will support strategic marketing initiatives, execute diverse marketing activities, manage projects, analyze campaign metrics, and collaborate across teams to enhance team performance and deliver measurable results.

The Business Development Representative role focuses on identifying and qualifying sales opportunities, managing lead generation, and participating in training and certification programs. This entry-level position offers mentoring in consultative sales and hands-on experience with Salesforce.

The Social Media & Brand Reputation Manager will manage and grow online communities, execute content strategies, oversee brand reputation, engage customers, and develop advocacy programs. This role requires strong communication skills and an analytical mindset to measure performance and improve strategies.