Company Description
Accor is a global leader in the hospitality industry, renowned for operating a wide range of luxury, midscale, and economy hotels in over 100 countries. We are committed to creating unparalleled and unforgettable experiences for our guests. Our dedication to sustainability and responsible business practices underscores our goal of making a positive global impact.
This role will directly support Accor’s Luxury & Lifestyle Division, bringing together Accor’s luxury brands as well as the Group’s lifestyle entity, Ennismore, and covering 500+ hotels globally and 300+ new properties in development. This division focused on Luxury and Lifestyle is structured by brand around 4 pillars: Raffles & Orient Express, Fairmont, Sofitel & MGallery, and Ennismore. We are committed to strengthening the identities of these iconic brands, investing in top talents, selecting the best locations and offering unique and innovative experiences.
Job Description
As the Category Manager focused on OS&E/FF&E, Rooms, and Services categories based out of our Cancun office, you will play a pivotal role in shaping the strategic sourcing landscape within these vibrant segments. Operating as part of Accor’s global Luxury & Lifestyle Procurement team, you will lead strategy development, orchestrate relationships with top-tier suppliers, and spearhead cost-effective procurement strategies tailored to the unique demands of our Luxury & Lifestyle hotel operations. This role offers a distinct opportunity to influence the procurement domain within these categories and redefine the premium hospitality experience in this fast growing region.
Key Responsibilities:
- Segment-Specific Sourcing: Develop and execute strategic sourcing plans specifically tailored for the OS&E/FF&E, rooms and services categories in Mexico & Caribbean, ensuring the highest standards of quality, service and sustainability are consistently met.
- Exclusive Vendor Partnerships: Cultivate and maintain strategic relationships with premium suppliers across OS&E/FF&E, rooms and services industries, crafting advantageous agreements that align with Accor's stringent quality and service expectations.
- Cost Excellence: Identify opportunities to optimize costs without compromising the premium experience within these segments, and identify performance improvement opportunities.
- Risk Mitigation: Develop and implement strategies to mitigate risks associated with procurement activities, thereby safeguarding brand reputation and guest satisfaction.
- Tailored Contract Management: Oversee the negotiation, evaluation, and management of supplier contracts to uphold Accor's reputation for premium and exclusive experiences.
- Market Intelligence: Stay attuned to evolving trends, market dynamics, and innovative technologies, leveraging these insights to drive innovation and elevate guest experiences.
- Sustainability: Champion initiatives that align with Accor's commitment to environmental and social responsibility while maintaining the highest level of premium standards.
- Cross-functional Synergy: Collaborate closely with other departments, particularly the brand marketing and hotel operations teams to ensure seamless alignment with Accor's business objectives and the realization of the brand's unique vision.
Qualifications
- Bachelor's degree in Business, Supply Chain Management, or a related field (Master's degree preferred).
- A minimum of 8-10 years of experience in procurement and strategic sourcing, with at least 3-5 years of OS&E/FF&E, rooms and services category experience.
- Proven experience in stakeholder management and developing strategies specifically designed for OS&E/FF&E, rooms and services categories.
- Exceptional negotiation, communication, and interpersonal skills with ability to influence without authority.
- In-depth knowledge of procurement best practices, supplier relationship management, and contract negotiation within these segments.
- Robust understanding of supplier markets across Mexico and Caribbean within the OS&E/FF&E, rooms and services categories
- Proficiency in procurement software and tools, with the ability to incorporate technology into source to contract process.
- A demonstrated commitment to Accor’s ESG principles.
- Proficiency in English is mandatory; fluency in French is a plus.
- Proficiency in Spanish is mandatory
- Up to 10% travel in the region and internationally may be required.
Top Skills
What We Do
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
