At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Candidatul Ideal
Te vei potrivi in echipa noastra daca:
- Poti tasta rapid si corect in lucrul pe calculator.
- Demonstrezi servicii de calitate in relatiile cu clienții.
- Poti lucra bine sub presiune.
- Detii imagine, atitudine și mod de lucru professional.
Responsabilitati
Proceseaza informatiile clientului in conformitate cu instructiunile de lucru:
-
Identifica in documentele digitale ale clientului informatia cautata si indexeaza manual
-
Categorizeaza documentele conform cerintelor
-
Valideaza referintele indetificate automat de catre sistemul de operare, confruntand cu instructiunile pentru corectitudine
Este responsabil de managementul zilnic al documentelor digitale conform instructiunilor primite:
-
Se asigura ca primeste si livreaza clientului numarul corect de documente, conform raportului de scanare primit
-
Semnaleaza catre managerul direct orice discrepanta in acest sens
-
Raporteaza la sfarsit de zi incheierea procesului
-
Semnaleaza din timp managerului direct orice dificultate tehnica ce ar putea impacta buna finalizare a procesului
Este responsabil de respectarea termenilor de livrare agreate cu clientul si atrage atenția managerului asupra unor posibile eșecuri legate de timpul de livrare.
Se asigura de mentinerea cerintelor de calitate agreate de companie cu clientul si atrage atenția managerului de echipa/proiect asupra exceptiilor de la reguli.
La nevoie, ofera suport si ghideaza colegii in timpul procesului de training, atata vreme cat detine cunostintele necesare despre procesul predat.
Lucrează în mod activ în direcția atingerii obiectivelor stabilite , atât a celor individuale, cât și a celor la nivel de companie.
De ce sa ni te alaturi? Oferim:
-
Pachet salarial atractiv.
-
Tichete de masa.
-
Abonament medical privat.
-
Card de transport.
-
Abonament 7card
-
Oportunitati de invatare si learning path personalizat nevoilor tale.
-
Mediu de lucru prietenos.
Category: Operations Group
Top Skills
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
Gallery
