Operations Manager - Expression of Interest

Company Description

Sodexo is a global leader in Quality of Life services, providing comprehensive solutions to clients across the Australian resource and energy sector. As we continue to expand our footprint in this industry, we are looking for a dedicated Operations Manager to join our leadership team and drive operational excellence across multiple sites and services.

Job Description

This is a site-based role on a roster, offering flexibility and the opportunity to work in a dynamic, fast-paced environment. The Operations Manager will be responsible for ensuring the effectiveness of management programs and connecting production staff to their goals, focusing on operational efficiency, quality control, and minimising service failures. You will oversee a range of operations across sites in the Australian resource and energy sector, ensuring that goals are met, standards are maintained, and safety requirements are adhered to.

Key Responsibilities:

• Lead and assist with performance reviews for the operations team members, fostering continuous development and improvement.
• Collaborate with the sales team to ensure that customer service expectations and contractual agreements are consistently met.
• Oversee daily staff operations to maintain efficiency and uphold quality control across multiple sites.
• Monitor the performance of the work management process to improve operational performance.
• Establish and implement company goals and policies to ensure alignment with business objectives.
• Drive production and operational procedures, ensuring they are clear, well-understood, and adhered to by all staff.
• Ensure all health, safety, and regulatory requirements are met and maintained.
• Develop and implement best practices for service management and operations to maximise productivity and quality.
• Manage key operational processes and workflows, ensuring team efficiency and success.

Qualifications

Education & Experience:

• Education: Bachelor’s degree in Business or a related field.
• Experience: Demonstrated experience in operations management, with a strong understanding of multi-site and multi-service environments within the Australian resource and energy sector. Proven success in driving operational efficiency, quality, and team performance.

Skills & Competencies:

• Human Resources Management (Intermediate): Strong understanding of HR processes, including performance reviews and employee development.
• Microsoft Office Suite (Intermediate): Proficiency in MS Office applications for reporting, planning, and communication.
• Project Management (Intermediate): Experience in managing projects from initiation through to completion.
• SAP (Intermediate): Familiarity with SAP for managing operations and workflows.

Additional Information

Why Work for Sodexo?

At Sodexo, we’re passionate about improving the quality of life for everyone we serve. We offer a supportive and dynamic work environment, where your contribution is valued and recognised. Joining Sodexo means becoming part of a global leader in services that improve quality of life.

Sodexo is a contract services company and employment is conditional to Sodexo’s ability to maintain the client contract and its service levels. All employees are subject to a police check and a Working with Children check (where applicable)