Operations Coordinator

Posted 3 Days Ago
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94545, Hayward, CA
Entry level
Hardware • Other
The Role
The Operations Coordinator role involves supporting various departments such as Accounting and Customer Service with tasks like onboarding, billing, customer inquiries, inventory management, and communication regarding discrepancies. The position also requires problem-solving and effective multi-tasking in a team-oriented environment.
Summary Generated by Built In

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/

Responsibilities of Operations Coordinator role include but are not limited to:

  • Supporting Accounting in new customer set up, collection calling, billing resolutions.
  • Supporting Customer Service in customer problem resolutions including shipping inquiries, order status and delays, returns and repair/warranty work, and general sales support requests.
  • Supporting Warehouse in vendor shipping resolutions, cycle counts, vendor set up, special orders, and assisting in forecasting for inventory management.
  • Following up on special projects and blanket orders purchase orders. Review purchase order agreements, customer and vendor agreements, completing customer documentation requests.
  • Communicating invoice and PO acknowledgment discrepancy issues through to resolution including review of orders against purchase orders for accuracy and consistency.
  • Supporting inbound and outbound phone calls as needed, including some collections calling.

The Operations Coordinator role should have the following skills and meet the following requirements:

  • Positive attitude, good cheer, proactive, and ability to put ‘team’ first
  • Outgoing, enjoys interacting with people
  • Comfortable with Adobe PDF and Microsoft suite including Excel, Word – prior experience with P21 ERP desired, but not required - will train
  • Excellent written and verbal communication skills
  • Flexibility and desire to take on additional responsibilities
  • Ability to multi-task while maintaining attention to detail and deadlines
  • Problem solving, analytical skills - some business law/contract experience helpful but not required
  • Strong desire to learn, pitch in and grow with the company

#DXP #DXPE #LI-TS1

Additional Information:

Pay: $20-$25/Hour.

Physical Demand: Training will be in all aspects of the company. Some standing, walking throughout the building, minor travel less than 50 miles may be requested. 
Working Conditions: Office environment
Training/Certifications: N/A

Shift Time/Overtime: Monday-Friday, 8:00 a.m.- 5:00 p.m.
Travel: N/A
Education: High School Diploma or GED required; College degree preferred

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
 

DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V

Top Skills

Excel
Word
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The Company
HQ: Houston, TX
1,797 Employees
On-site Workplace
Year Founded: 1908

What We Do

Today, DXP is a publicly traded professional distribution management company that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services and MROP Products and Services.

DXP continues to stay on the leading edge of technology, training and products while attracting and retaining the best employees. Our corporate strategy is simply to be the best solution for the industrial customer.

Product categories include:
Pumps and pump parts
LACT Units
Bearings & power transmission
Metal working products
Safety supplies
Industrial supplies
Hose
Seals
Pipe

Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/

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